OFF2000: Error Message: "This Installation Is Forbidden by System Policy ..." Running Setup

ID: Q234041


The information in this article applies to:
  • Microsoft Office 2000


SYMPTOMS

When you run Setup for Office, the following error message may appear:

This installation is forbidden by system policy. Contact your system administrator.

NOTE: This article only applies to the voluntary registration process, which uses Regwiz.exe on Windows 95 and Windows 98. The Office Registration Wizard, which uses a different mechanism for the registration process, is included in Office 2000 in Brazil, Australia, New Zealand, and the Academic market in the U.S. and Canada. For more information about the Office Registration Wizard, please see the information on the following Microsoft Web site:
http://www.microsoft.com/education/product/default.asp


CAUSE

This error message may appear if all of the following are true:

  • You have the Disable browse dialog box for new source system policy turned on.


  • -and-

  • The location from which you installed Office is not available.


  • -and-

  • In Windows Explorer, you located another source of Office 2000 files on your network.


  • -and-

  • You started Setup.exe from the alternate source location.



WORKAROUND

To work around this issue, do not use the Disable browse dialog box for new source system policy.


MORE INFORMATION

The Disable browse dialog box for new source system policy prevents you from using any Office source locations other than that from which you originally ran setup (or specified by the SOURCELIST property during Setup).

For additional information about the Disable browse dialog box for new source system policy, please see the following article in the Microsoft Knowledge Base:

Q234036 OFF2000: How to Make the Browse Button Unavailable When the Installer Can't Find the Source Files

Additional query words: OFF2000

Keywords : kberrmsg kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: October 7, 1999
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