OFF2000: Utility to Repair Internal Error 2343 Available

ID: Q234435

The information in this article applies to:

Microsoft Office 2000

SUMMARY

During the setup of Microsoft Office, you may receive the following error message:

Internal Error 2343: Please contact product support for assistance.

Microsoft has created a utility to resolve this error message. The utility does this by modifying or deleting registry keys based on files installed on the system.

MORE INFORMATION

The following file is available for download from the Microsoft Download Center. Click the file name below to download the file:

Err2343.exe

Release Date: Oct-22-1999

For more information about how to download files from the Microsoft Download Center, please visit the Download Center at the following Web address

http://www.microsoft.com/downloads/search.asp

and then click How to use the Microsoft Download Center.

NOTE: This utility may require you to restart the computer when it has completed, so close all programs before running the utility.

After running Err2343.exe, you can find the Readme.txt file for this utility in your system folder, which is usually as follows (depending on your operating system):

Windows 95/98: C:\Windows\System
Windows NT: C:\Winnt\System32

For information about the registry settings that the utility modifies or removes, please see the following article in the Microsoft Knowledge Base:

Q228668 OFF2000: Internal Error 2343 During Setup

Additional query words: OFF2000 fp2000 frontpage fp2k

Keywords : kbfile kbdta DTIR
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbinfo