OFF2000: Error Using Transform Created on Unsupported Operating System

ID: Q234574

The information in this article applies to:

Microsoft Office 2000

SYMPTOMS

When you run Office Setup using a transform, you may receive the following error:

Error applying transforms. Verify that the specified transform paths are valid.

Office creates two log files during the installation process, one for Setup.exe and one for the Windows Installer. The log files are created in your Temp folder and have a name similar to "Office 2000 Premium Setup(0002)_MsiExec.txt."

NOTE: The following text was taken from the Office 2000 Premium Setup(####)_MsiExec.txt log file on a computer experiencing this problem:



1: 2759 2: \\Server1\Office_2K_A\EW.MST 3: 101 4: 26 5: 100 
Error applying transforms.  Verify that the specified transform paths are valid.
\\Server1\Office_2K_A\EW.MST

CAUSE

You may receive this error if you created the transform using the Custom Installation Wizard (CIW) on a computer running an operating system other than Microsoft Windows 95, Windows 98, or Windows NT 4.0.

WORKAROUND

To prevent this error from occurring when you use the transform, follow these steps:

Install the CIW on a computer using Windows 95, or 98, or Windows NT 4.0.

Start the CIW.

In the Open the MST File dialog box, click to select Open an existing MST file.

Locate and select the transform (.mst) you created previously. Click Next.

In the Select the MST File to Save dialog box, click Finish. This saves your transform again in the correct format without making changes to the transform content.

Run Setup using this newly saved copy of the transform.

Additional query words: OFF2000

Keywords : kberrmsg kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb