OFF2000: SMS Client Functions Disabled After Installing Hotfix from Office Resource Kit CD

• Microsoft Office 2000 Resource Kit
• Microsoft Systems Management Server version 2.0

SYMPTOMS

After you apply the Sms20o2K.exe hotfix that is available in the Pfiles\Orktools\Toolbox\Tools\Pdf folder of the CD that is included with the Office Resource Kit (ORK) to your Microsoft Systems Management Server 2.0-based site, you may experience Systems Management Server client component failures.

CAUSE

This problem can occur if you apply the Sms20o2K.exe hotfix after you have applied Systems Management Server 2.0 Service Pack 1. The SMS20o2k.exe hotfix installs a version of the Apasetup.exe file that is earlier than the version of the Apasetup.exe file installed by Systems Management Server 2.0 Service Pack 1.

RESOLUTION

To resolve this problem, follow the steps in the "Resolution" section of the following article in the Microsoft Knowledge Base:

Q238968 Applying Sms20o2k.exe Hotfix Disables Client Functions

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OFF2000 prodsms smsapm32

Keywords : kbdta
Version : WINDOWS:2000; winnt:2.0
Platform : WINDOWS winnt
Issue type : kbbug