CG5: No Categories Displayed Only for Sounds Media Tab

ID: Q247055

The information in this article applies to:

Microsoft Clip Gallery 5.0 for Windows
Microsoft Office 2000

SYMPTOMS

When you try to insert a sound from the Sounds media tab in Clip Gallery 5.0, you receive the following error message:

There were no clips found matching your request. Try a different media tab or keyword.

CAUSE

This error occurs if the installation program for Office left the clips on the CD (the default setting), and the installation CD is not currently in the CD-ROM or DVD-ROM drive. This behavior occurs with Microsoft Office 2000 Professional, Microsoft Office 2000 Premium, Microsoft Works 2000, and Microsoft Publisher 2000.

RESOLUTION

To correct this problem, insert the appropriate installation CD into the CD-ROM or DVD-ROM drive and try reinserting the sound.

Additional query words:

Keywords : kbsound kbdta kbclip
Version : WINDOWS:2000,5.0
Platform : WINDOWS
Issue type : kbprb kbinfo