OFF97: How to Obtain and Install MS Office 97 SR-2

ID: Q151261

The information in this article applies to:
  • Microsoft Office 97 for Windows, Service Release 2 (SR-2)

SUMMARY

Microsoft Office 97 Service Release 2 (SR-2) is a free update to Office 97. Office 97 SR-2 contains a series of fixes for each program in Office 97.

NOTE: The Microsoft Office 97 SR-2 Patch requires that you first install SR-1. For more information about SR-1, please see the following Microsoft Web site:

http://officeupdate.microsoft.com/articles/sr1fact.htm


MORE INFORMATION

The SR-2 Patch is Available in Two Formats

The SR-2 Patch is available on the Microsoft World Wide Web site or on compact disc. When you run the patch, you update an existing installation of Office 97 SR-1. Note that you cannot use the patch to update a non-SR-1 installation of Office 97.

Obtaining Office 97 SR-2

To obtain the SR-2 Patch from the Microsoft Web site, use a Web browser to go to the following Microsoft Web site:
http://officeupdate.microsoft.com/articles/sr2fact.htm
There are two ways to order the SR-2 Patch on compact disc if you are unable to download the patch. The SR-2 Patch compact disc can be ordered online at
http://officeupdate.microsoft.com/Articles/sr2directdrive.htm
or by calling the following number:
(800) 370-9272
To download the Service Release 2 patch, follow these steps:
  1. Use a Web browser to go to the following Microsoft Web site:


    2. http://officeupdate.microsoft.com/downloadDetails/sr2off97detail.htm
  2. Click Download Now. Locations from which you can download the patch are listed on the page that appears.


  3. Select a location by clicking the Sr2bof97.exe link next to the location.


  4. When you are prompted to open or save the file you are downloading, click "Save it to disk", and then save the file in a folder on the hard disk.


Installing the SR-2 Patch on a Standalone Computer

To install the patch, follow these steps:
  1. Start the patch by double-clicking Sr2bof97.exe in Windows Explorer or File Manager.

    After you start the patch, the License Agreement dialog box appears.


  2. Read the agreement and click Yes to start the next stage of the patching process. Clicking No ends the patching process.

    After the patch files are copied, a dialog box appears with a welcome message and an outline of the system requirements for running the patch.


  3. Click Continue to allow the patching process to proceed.

    A dialog box indicates that Setup is preparing to begin the patching process.

    After a few moments, a list of the installed components that can be updated appears in a dialog box. The dialog box also lists items that are already updated or items that the patch cannot update.


  4. Click Continue to begin the updating process.

    A status dialog box keeps you updated on the progress of the patch.

    At the conclusion of the patching process, a dialog box appears and prompts you to restart the computer.


  5. Click Yes to restart the computer and complete the patching process.


Patching an Administrative Installation of Microsoft Office 97 SR-1

NOTE: Before proceeding, use the Windows Explorer to map a drive letter to the server or share that contains your administrative installation of Microsoft Office 97 SR-1. Also have all users close programs being used. The Patch may fail if Microsoft Office files are in use on the server.
  1. Download the SR-2 patch from the Microsoft Web site, or copy it from your Patch CD.


  2. Create a new folder on your desktop called "Sr2". Move the SR-2 patch (Sr2bof97.exe) into this folder.


  3. On the Start menu, click Run. Type the following command line:


    4. C:\Windows\Desktop\Sr2\Sr2bof97.exe /c:"Sr2patch.exe /a"
  4. Click OK, and click Yes.


  5. Click Yes to accept the license agreement.


  6. When all files have been extracted, click OK.


  7. Click Change Folder. Using the list, select the folder on the server that contains the administrative installation of Microsoft Office 97 SR-1.

    NOTE: Usually, this is the Msoffice folder.


  8. Once you have selected the folder, click OK. Click OK again to proceed.


  9. Click Change Folder. Using the list, select the folder on the server that contains the shared applications used by Microsoft Office 97 SR-1. Usually, this is the Msapps folder.


  10. Once you have selected the folder, click OK. Click OK again to proceed.


  11. In the Open STF File for Patch dialog box, click to select the STF file that you want to patch. The STF file should be located in the Msoffice folder. When you have selected the STF file, click Open.


  12. In the Open INF File for Patch dialog box, select the INF file that you want to patch. The INF file should be located in the Msoffice folder, and usually has the same name as the STF file. For example, if you selected Off97pro.stf in step 11, select Off97pro.inf in this step. When you have selected the INF file, click Open.


  13. Enter your Product ID (PID). Click OK to continue.

    The SR-2 patch will copy all of the new SR-2 files to your network server. Due to the size and number of files, it may take several minutes for this process to complete.


  14. When installation is complete, click OK to exit.


  15. If you like, you may now remove all of the remaining files in the Sr2 folder on your desktop. Note that you may want to keep a copy of Sr2bof97.exe available in the event that you need to use the patch again later.


After you have patched your administrative installation, there are two methods you can use to update your workstations to SR-2:
  • On each workstation, double-click the Add/Remove Programs icon in the Control Panel. Select Microsoft Office 97, and click Remove All. Then, run Setup.exe from the administrative installation of Microsoft Office 97 SR-2 to reinstall Microsoft Office 97 with the new SR-2 files.


  • On each workstation, run the Sr2bof97.exe program. This allows you to update the Microsoft Office 97 files on the workstation to SR-2.

    NOTE: You must patch your administrative installation BEFORE you use this method to patch workstations that are set to Run From Network Server. You must also make the folder into which you extracted the files read-only before installing the files on the workstation.

    To install the workstation in quiet mode, use the following command line and switches:


    • <path>\Sr2bof97.exe /q /c:"sr2patch.exe /q"
    where <path> is the location of the patch file.
When you patch an administrative installation of Microsoft Office 97, the SR-2 patch creates backup copies of your STF and INF files. In the event of a problem, you can restore these backup files. The STF file is backed-up into a file with the extension S1S; the INF file is backed-up into a file with the extension S1I.

For more information about Microsoft Office 97 SR-2, please see the following article in the Microsoft Knowledge Base:
Q192874 OFF97: An Overview of Microsoft Office 97 SR-2

Additional query words: sp-1 pack sr1 sp1 sr2 sbe off97 upgrade

Keywords : kbsetup
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbinfo


Last Reviewed: October 11, 1999
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