OFF97: Office Programs Require Virtual Memory
ID: Q156452
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The information in this article applies to:
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Microsoft Office 97 for Windows
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Microsoft Excel 97 for Windows
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Microsoft Word 97 for Windows
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Microsoft Access 97
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Microsoft PowerPoint 97 For Windows
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Microsoft Outlook 97
SYMPTOMS
When you start any of the Microsoft Office 97 programs, for example,
Microsoft Excel 97, you receive an error message similar to the
following:
C:\Program Files\Microsoft Office\Office\EXCEL.EXE
There is not enough free memory to run this program.
Quit one or more programs, and then try again.
If you click OK, you receive the following error message:
Error Starting Program
There is not enough memory to start EXCEL.EXE.
Quit some programs, and then try again.
CAUSE
This behavior occurs when you disable virtual memory on a computer running
Microsoft Windows 95 and you start any of the programs included in
Microsoft Office 97. You may also receive these error messages when you
start a Microsoft Office 97 program on a computer running Microsoft
Windows NT if the paging file is too small.
RESOLUTION
To resolve this behavior, turn on virtual memory (under Windows 95), or
increase the size of the paging file (under Windows NT).
Windows 95
Microsoft Office 97 programs require that virtual memory be turned on when
you run them under Windows 95. To turn on virtual memory, use the following
steps:
- Right-click the My Computer icon on the desktop, and then click
Properties on the shortcut menu.
- Select the Performance tab.
- Click Virtual Memory.
- Select "Let Windows manage my virtual memory settings (recommended)."
- Click OK, and then click Close.
- When you are prompted to restart the computer, click Yes.
Windows NT
In Windows NT 4.0, you cannot turn off virtual memory; however, you can
increase the size of the paging file (the file that provides virtual
memory). To do this, use the following steps:
- Right-click the My Computer icon on the desktop. Click Properties on the
shortcut menu.
- Select the Performance tab.
- Click Change.
- In the Virtual Memory dialog box, you can change the parameters for
your paging file (initial size, maximum size, and so on). After you
change the settings, click Set, and then click OK.
- Click Close.
- When you are prompted to restart the computer, click Yes.
MORE INFORMATION
In Windows 95 and Windows NT, virtual memory allows the computer to use
hard disk space as random access memory (RAM). The computer uses virtual
memory to augment the normal RAM that is installed on the computer.
If, for some reason, you turned off virtual memory in Windows 95, or if you
reduced the size of the paging file in Windows NT, Microsoft Office 97
programs may not start correctly, or at all. This behavior may occur even
if the computer has a very large amount of installed RAM (32 megabytes or
more).
NOTE: By default, virtual memory is turned on in both Windows 95 and
Windows NT.
For more information about virtual memory in Windows 95, please see the
following article in the Microsoft Knowledge Base:
Q128327 How Windows 95 Manages Virtual Memory
Additional query words:
XL97 WORD97 ACC97 PPT97 off97 winword.exe msaccess.exe powerpnt.exe 8.0
Keywords : offhelp
Version : WINDOWS:97
Platform : WINDOWS
Issue type :