OFF97: Unable to Preview File Using Quick View

ID: Q158748

The information in this article applies to:
  • Microsoft Office 97 for Windows
  • Microsoft Excel 97 for Windows
  • Microsoft PowerPoint 97 For Windows
  • Microsoft Word 97 for Windows
  • Microsoft Office 97 Professional Edition for Windows
  • Microsoft Office 97 Standard Edition for Windows
  • Microsoft Office 97 Small Business Edition for Windows
  • Microsoft Office 97 Small Business Edition for Windows, version 2.0

SYMPTOMS

When you use Microsoft Quick View for Windows 95 to open a file created in one of the Microsoft Office 97 programs listed at the beginning of this article, you may not be able to preview the file.


CAUSE

Microsoft Quick View for Windows 95 cannot directly preview files created in any of the Microsoft Office 97 programs.


RESOLUTION

To resolve this behavior, use one of the methods below.

Method 1: Save The File In A Different Format

Microsoft Excel 97:

Save the file in the "Microsoft Excel 97 & 5.0/95 Workbook" format. Microsoft Quick View for Windows 95 can preview Microsoft Excel workbooks that you save in this format. To save the file, use the following steps:
  1. Open the file in Microsoft Excel 97.


  2. On the File menu, click Save As.


  3. In the Save As dialog box, click "Microsoft Excel 97 & 5.0/95 Workbook (*.xls)" in the Save As Type list.


  4. Type a new name in the File Name box.


  5. Click Save.


  6. Close the file.


NOTE: When you save a Microsoft Excel 97 workbook in the "Microsoft Excel 97 & 5.0/95 Workbook" format, you may encounter problems if you open and save the document in earlier versions of Microsoft Excel (for example, some items are not supported in earlier versions of Microsoft Excel).

For additional information, please see the following article in the Microsoft Knowledge Base:
Q157497 XL97: Using the Microsoft Excel 97 & 5.0/95 Workbook Format

Microsoft PowerPoint 97:

Save the file in the "PowerPoint 4.0 (*.ppt)" format. Microsoft Quick View for Windows 95 can preview Microsoft PowerPoint presentations that you save in this format. To save the file, use the following steps:
  1. Open the file in Microsoft PowerPoint 97.


  2. On the File menu, click Save As.


  3. In the Save As dialog box, click "PowerPoint 4.0 (*.ppt)" in the Save As Type list.


  4. Type a new name in the File Name box.


  5. Click Save.


  6. Close the file.


For additional information, please see the following article in the Microsoft Knowledge Base:
Q138645 Can't Open PowerPoint 7.0 Files with Windows 95 Quick View

Microsoft Word 97:

Save the file in the "Word 6.0/95 (*.doc)" format. Microsoft Quick View for Windows 95 can preview Microsoft Word documents that you save in this format. To save the file, use the following steps:
  1. Open the file in Microsoft Word 97.


  2. On the File menu, click Save As.


  3. In the Save As dialog box, click " Word 6.0/95 (*.doc)" in the Save As Type list.


  4. Type a new name in the File Name box.


  5. Click Save.


  6. Close the file.


For additional information, please see the following article in the Microsoft Knowledge Base:
Q161978 Word 97: RTF Format Given to File Saved in Word 6.0/95

Method 2: Use "Open File for Editing" in Quick View

If you use Quick View to open a file created in any of the Microsoft Office 97 programs listed at the beginning of this article, and you do not see any data in the document, on the File menu, click "Open File for Editing." This command starts the Microsoft Office 97 program in which the file was created (if it is not running), and opens the file just as if was opened directly by that program.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

Quick View, which is installed by Microsoft Windows 95, allows you to view documents that are created by Windows-based programs without starting the program. If Quick View is not available on the shortcut menu, either the program that created the file does not support Quick View, or Quick View is not installed on the computer. Please see your Windows 95 documentation for information about installing Quick View on your computer.

Additional query words: XL97 quickview viewer nt workstation server winnt

Keywords : xlloadsave
Version : WINDOWS:97
Platform : WINDOWS
Issue type :


Last Reviewed: May 25, 1999
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