The information in this article applies to:
SYMPTOMSWhen you use the Open, Save, or Save As dialog box in any of the Office 97 programs, you may receive one of the following error messages: Case 1When you select My Computer in the Look In box in the Open dialog box, you receive the following error messages:When you click the Details button, you receive the following error message:
Case 2When you select My Computer in the Look In box in either the Save or Save As dialog box, you receive the following error messages:When you click the Details button, you receive the following error message:
Case 3When you click the Up One Level button in the Open, Save, or Save As dialog box to move to My Computer in the Look In box, you receive the following error message:NOTE: Each number sign (#) in the above error message represents a square. The square character does not display in ASCII text. Case 4 (Microsoft Outlook only)In Microsoft Outlook 97 for Windows, you may also receive the error messages under these conditions:You point to Open Special Folder on the File menu, click Personal Folder and then click either of the following: CAUSEThe My Computer folder in Windows 95 has been renamed and starts with two backslash characters. WORKAROUNDTo work around the problem and avoid the error messages, do either of the following:
STATUSMicrosoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 8.00 97 word8 word97 off97 winword mso97.dll icon
Keywords : offwin |
Last Reviewed: May 25, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |