OFF97: Strange Pointer Behavior with Office Programs
ID: Q162209
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The information in this article applies to:
-
Microsoft Office 97 for Windows
-
Microsoft Access 97
-
Microsoft Excel 97 for Windows
-
Microsoft PowerPoint 97 For Windows
-
Microsoft Word 97 for Windows
-
Microsoft Outlook 97
-
Microsoft Project for Windows
-
Microsoft Publisher 98
SYMPTOMS
When you click any of the menus in a Microsoft Office program and then try
to select a menu command, the following problems may occur:
- You cannot select any menu items.
-or-
- The pointer may unexpectedly shift position on the screen.
-or-
- When you click a menu command on a menu, the command may not run.
Instead, a different command is executed or the worksheet or object that
is underneath the menu is selected.
-or-
- When you right-click and then click a command on the shortcut menu, the
command may not run.
CAUSE
These problems occurs if any of the following conditions is true:
- The Logitech Enhanced Control Center Software that is included with
Logitech MouseWare 7.0 is installed.
-or-
- You are using the Logitech mouse driver version 6.42.
RESOLUTION
To resolve this problem, close the Logitech Enhanced Control Center. To do
this, follow these steps:
- Press CTRL+ALT+DELETE to display the Close Program dialog box.
- Click the EM_EXEC or E_EXEC program.
- Click End Task.
NOTE: These steps close the program only for the current session of
Windows. You must contact Logitech for more information about the Logitech
Enhanced Control Center.
MORE INFORMATION
Logitech Enhanced Control Center is manufactured by Logitech Incorporated,
a vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding this product's performance or reliability.
For information about how to contact Logitech Incorporated, click the appropriate article number
below to view the article in the Microsoft Knowledge Base:
Q65416
Hardware and Software Third-Party Vendor Contact List, A-K
Q60781
Hardware and Software Third-Party Vendor Contact List, L-P
Q60782
Hardware and Software Third-Party Vendor Contact List, Q-Z
Logitech can be contacted on the Internet at the following World Wide Web
Address:
http://www.logitech.com/
The third-party contact information included in this article is provided
to help you find the technical support you need. This contact information
is subject to change without notice. Microsoft in no way guarantees the
accuracy of this third-party contact information.
Additional query words:
actt see-through e_exec.old OFF97 XL97 AC97 WD97 EM_exe gray disabled wrong Outlook OL97 OL98 PP97
Keywords : kb3rdparty kbenv kbui xlui
Version : WINDOWS:97
Platform : WINDOWS
Issue type :