The information in this article applies to:
SYMPTOMSWhen you close a Microsoft Windows Explorer window in Microsoft Windows 95, you may receive the following error message: If you click Details, you receive the following error message and the Microsoft Office Shortcut Bar closes. CAUSEThis problem may occur when the following conditions are true:
RESOLUTIONTo prevent this problem from occurring, do not close Windows Explorer when the control menu for the Office Shortcut Bar is visible. STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATIONNote that this problem does not occur on computers that are running Microsoft Windows NT 4.0. Additional query words: OFF97
Keywords : kberrmsg kbusage offosb offgpf |
Last Reviewed: May 25, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |