OFF97: Artgalry.cag Points to Deleted PCS Files
ID: Q171090
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The information in this article applies to:
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Microsoft Office 97 for Windows
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Microsoft Excel 97 for Windows
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Microsoft PowerPoint 97 For Windows
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Microsoft Word 97 for Windows
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Microsoft Access 97
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Microsoft Outlook 97
SYMPTOMS
When you insert a Clip Gallery object in any of the programs listed at the
beginning of this article, you may receive the following error message
Cannot Open Preview File
Clip gallery cannot open the preview file
<drive>:\<MSOffice folder>\clipart\pcsfiles\popular.cag
That file may have been deleted or moved. If you moved that file,
choose Import Clips, then select the file at its new location.
This will re-import the clips in that previews file.
where <drive> is the hard disk on which you previously installed Microsoft
Office 7.0 for Windows 95 (usually drive C), and <MSOffice folder> is the
folder in which you previously installed Microsoft Office 7.0.
CAUSE
This problem occurs if the following conditions are true:
- You upgraded from Microsoft Office 7.0 to Microsoft Office 97.
-and-
- You deleted the folder for ClipArt from in the folder in which you
installed Office 7.0.
RESOLUTION
To resolve this problem, follow these steps:
- On the Start menu, point to Find and click Files or Folders.
- In the Named box, type Artgalry.cag. In the Look In box, type c:\. Click to select the Include Subfolders check box and
click Find Now.
Note the complete path that the search results window displays.
- Using the right mouse button, click the Artgalry.cag file in the
search results window. Click delete.
- Copy the following file from the OS folder on the Microsoft Office
97 compact disc:
Artgalry.cag
On the Edit menu, click Paste to paste the file in the folder listed in
the search results window in step 2.
- Switch to the Find program window. Click Find Now.
- Right-click the Artgalry.cag file in the search results window. Click
Properties.
- Clear the Read-only check box under Attributes in the Properties dialog
box. Click Apply, and then click OK.
- Close the Find program window.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article. We are researching this problem
and will post new information here in the Microsoft Knowledge Base as it
becomes available.
Additional query words:
Keywords : kberrmsg kbgraphic
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb