Off97: Error Inserting an Office Object Under Windows NT 4.0

• Microsoft Office 97 Professional Edition for Windows
• Microsoft Excel 97 for Windows
• Microsoft PowerPoint 97 For Windows
• Microsoft Word 97 for Windows
• Microsoft Windows NT Workstation version 4.0

SYMPTOMS

In any of the programs listed at the beginning of this article, when you try to interact with a shared program by either creating an OLE object using Visual Basic for Applications or by inserting an object into your document, you may receive one or more of the following error messages.

Creating an object in Visual Basic

Run-time error '429':
ActiveX component can't create object

Inserting an Object

The server application, source file, or item cannot be found. Make sure the application is properly installed, and that it has not been deleted, moved, or renamed.

Cannot start the source application for this object.

The server application, source file, or item can't be found. You should reinstall the server application.

CAUSE

The problems described in this article may occur when the following conditions are true:

• You are using Microsoft Windows NT version 4.0.
  
  -and-
  
  
• A folder named "Program" is in the root directory on the same hard disk on which you installed Office.
  
  -or-
  
  
• A folder named "Microsoft" is in the \Program Files folder.
  
  NOTE: It does not matter whether the folder was created before or after you installed Office.

RESOLUTION

To resolve this problem, use either of the following methods.

Method 1: Run Setup /y /r

1. Click Start on the taskbar, point to Programs and click Windows NT Explorer.



2. In Windows Explorer, open the Program folder on your hard disk (for example, C:\Program).



3. Right-click the folder and click Rename.



4. Type a new name for the folder (for example, "programs"), and then press ENTER.



5. Insert Disk 1 or the compact disc of the product in the appropriate floppy disk drive.



6. On the Windows Start menu, click Run. In the Open box, type the following command:




<drive>:\setup /y /r

where <drive> is the disk drive that contains the Setup program.

NOTE: The /r switch instructs Setup to reinstall the software. If you do not include the /r switch, you must click Reinstall.


7. Click OK.

Method 2: Run Setup and Click Reinstall

1. Repeat steps 1 through 5 in the section for Method 1.



2. On the Start menu, point to Settings, and then click Control Panel.



3. Double-click Add/Remove Programs. In the list of installed programs, click Microsoft Office 97 (or the product in question), and then click Add/Remove. If you installed Microsoft Office (or the product in question) from a compact disc, you are prompted to insert the first compact disc.
   
   If a dialog box appears and notifies you that programs are running, quit the programs, and then click OK.



4. In the Microsoft Office 97 Setup dialog box, click Reinstall.

STATUS

Microsoft has confirmed this to be a problem in the products listed above.

MORE INFORMATION

This problem occurs when you insert the following objects:

• Equation Editor



• Image Document



• Microsoft Graph 97 Chart



• Microsoft Photo editor 3.0 Photo



• Microsoft Photo editor 3.0 Scan



• MS Organization Chart 2.0



• Microsoft Excel Chart *



• Microsoft Excel Worksheet *



• Microsoft PowerPoint Presentation *



• Microsoft PowerPoint Slide *



• Microsoft Word Document *



• Microsoft Word Picture *



• WordPad Document

Additional query words: OFF97

Keywords : kbcode kberrmsg kbsetup offwinsetup
Version : WINDOWS:97; winnt:4.0
Platform : WINDOWS winnt
Issue type : kbbug