The information in this article applies to:
SYMPTOMSWhen you install Microsoft Office 97 on a laptop computer or other computer that uses power management, any of the following problems may occur:
CAUSE
The first two problems in the "Symptoms" section occur because Microsoft
Find Fast does not always respond correctly to messages sent by the power
management system. As a result, Find Fast may prevent your computer from
initiating suspended mode, or the computer may suspend itself before Find
Fast finishes indexing files.
WORKAROUNDUse any of the following methods to work around these problems. Method 1If you do not require text searching or other features that use content indexing, you can remove the Microsoft Find Fast shortcut from the StartUp group. To do this, follow these steps:
Method 2If your computer is not running on battery power, you can turn off the automatic suspension feature. To do this, follow these steps:
Method 3If you want to use Microsoft Find Fast most of the time but turn it off for the session during which your computer is running on battery power, leave the Microsoft Find Fast shortcut in the StartUp group. To turn off Microsoft Find Fast, follow these steps:
Method 4If you want to use Microsoft Find Fast only some of the time, remove it from the StartUp group by using the instructions in Method 1. Then, when you want to index files, double-click the Microsoft Find Fast shortcut, and then click Update Index on the Index menu.To prevent battery power from running too low after you install Microsoft Office 97, Microsoft recommends that you plug the computer into a wall socket when you install Microsoft Office 97 and after you restart the computer. The computer should remain plugged into the wall socket until Microsoft Find Fast has finished indexing files. STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article. We are researching this problem
and will post new information here in the Microsoft Knowledge Base as it
becomes available.
Additional query words: OFF97 indices findfast indexer portable ibm thinkpad 560 lap top
Keywords : kbenv kbhw kbsetup |
Last Reviewed: May 25, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |