OFF97: Shortcut Bar Does Not Always Remain on Top

ID: Q182472

The information in this article applies to:

Microsoft Office 97 for Windows


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**     THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN       **
**     CONFIRMED OR TESTED BY MICROSOFT. USE ONLY                  **
**     WITH DISCRETION.                                            **
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SYMPTOMS

The Microsoft Office Shortcut Bar may not always remain visible in the foreground, even though the Always on Top check box is selected on the View tab of the Customize dialog box.

CAUSE

The Auto Hide feature of the Microsoft Office Shortcut Bar may be affected if third-party programs (such as PrintKey 2.0) are running in the background, or if you are using the Active Desktop feature of the Microsoft Windows Desktop Update.

RESOLUTION

To resolve this behavior, use the appropriate method for your situation.

Turn Off the Third-Party Product

Identify the third-party product that is causing the problem, and then turn it off or remove it. To do this, perform "clean-boot troubleshooting." For additional information about clean-boot troubleshooting, please click the article numbers below to view the articles in the Microsoft Knowledge Base:

Q192926 How to Perform Clean-Boot Troubleshooting for Windows 98

Q156126 Troubleshooting Windows 95 Using Safe Mode

Turn Off the Active Desktop

To turn off the Active Desktop, right-click an empty area on the desktop, point to Active Desktop on the shortcut menu, and then click to remove the check mark from View As Web Page.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

REFERENCES

For more information about customizing the Microsoft Office 97 Shortcut Bar, press ALT+SPACEBAR in the Office Shortcut Bar and then click Contents and Index on the control-menu. Click the Index tab in Office Shortcut Bar Help, type customizing and then double-click the selected text to go to the "customizing Shortcut Bar" topic.

Additional query words: OFF97 osb

Keywords : kb3rdparty kbdta offosb
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb