The information in this article applies to:
SYMPTOMSWhen you run the Microsoft Office Upgrade Wizard (Offcln97.exe) that is included in the Microsoft Office 97 ValuPack, you may receive the following error message: In some cases, you may not receive an error message, and the Upgrade Wizard does not run at all. CAUSE
This problem may occur if you start the Upgrade Wizard by using either of
the following methods:
This problem does not occur if you manually start the Upgrade Wizard by double-clicking Offcln97.exe in the Windows Explorer or by using the Run dialog box (on the Start menu, click Run) to run Offcln97.exe. RESOLUTIONTo resolve this problem, add the path to the Offcln97.opc file to the command that you use to start the Upgrade Wizard, for example: Shell "E:\Offclean\Offcln97.exe E:\Offclean\Offcln97.opc"By specifying the path to the .opc file that you want the Upgrade Wizard to use, you can prevent the problem from occurring. STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. Additional query words: OFF97 offclean ms test 3.0
Keywords : kbtool xlvbainfo offvalpak offupgrade |
Last Reviewed: May 28, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |