OFF97: Overview of the Updated Microsoft Office 97 SR-2 Patch

ID: Q194377


The information in this article applies to:
  • Microsoft Office 97 for Windows, Service Release 2 (SR-2)


SUMMARY

This article describes the differences between the original and updated versions of Microsoft Office 97 SR-2, explains how to use the Microsoft Office 97 Version Checker utility, and includes a brief history of Microsoft Office 97 SR-2.

For more information about Microsoft Office 97 SR-2, click the article numbers below to view the articles in the Microsoft Knowledge Base:

Q192874 OFF97: An Overview of Microsoft Office 97 SR-2

Q192816 OFF97: SR-2 Patch Fails Even Though SR-1 Has Been Installed

Q151261 OFF97: How to Obtain and Install MS Office 97 SR-2

Q151020 OFF97: List of Fixed Problems in Office 97 for Windows, SR-2


MORE INFORMATION

What are the different versions of Microsoft Office 97 SR-2?

There are five different versions of Microsoft Office 97 SR-2.


   Version            Notes
   ----------------------------------------------------------------------

   Original           Sr2off97.exe: posted on the Microsoft Office Update
   SR-2 Patch         Web site early September 1998; removed from the
                      Web site late September 1998 to make improvements
                      to the install process.

   Updated            Sr2aof97.exe: posted on the Microsoft Office Update
   SR-2 Patch         Web site October 1998; includes improved install
                      process, but no actual changes to program updates.
                      Updated SR-2 Patch also included on SR-2 Patch CD.

   Updated            Sr2bof97.exe: posted on the Microsoft Office Update
   SR-2 Patch         Web site October 1999; includes updates to Outlook 
                      and Microsoft Jet.

   SR-2 Patch CD      Includes SR-1 Patch, Sr2aof97.exe patch, Microsoft
                      Office 97 Version Checker utility, and ValuPack
                      Components.

   SR-2 Replacement   Contains a complete installation of Microsoft
   CD                 Office 97 SR-2. 

Why was the original SR-2 Patch removed from the Microsoft Office Update Web site?

In September 1998, Microsoft announced the availability of the SR-2 Patch and posted it on the Microsoft Office Update Web site. In most cases, the SR-2 Patch installed correctly for those who downloaded it.

However, shortly after the release of the SR-2 Patch, Microsoft Product Support discovered that there were certain conditions under which the SR-2 Patch would not install correctly. Usually the problem would occur if any of the following conditions were true:
  • If you installed the SR-1 Patch on a computer where Microsoft Windows 98 was already installed, the SR-1 Patch may not have installed correctly. In turn, this could prevent the SR-2 Patch from installing correctly.


  • If you installed the SR-1 Patch on a computer where Microsoft Outlook 98, Microsoft FrontPage 98, or Microsoft Project 98 was already installed, the SR-1 Patch may not have installed correctly. In turn, this could prevent the SR-2 Patch from installing correctly.

    NOTE: The above issues are corrected in the currently available SR-1 Patch. For more information, please see the following article in the Microsoft Knowledge Base:
    Q184083 OFF97: SR-1 Patch May Not Work Under Microsoft Windows 98
  • After you installed the SR-1 Patch, you used the Microsoft Office Setup program to remove and then reinstall one or more Microsoft Office components. You then did not reinstall the SR-1 Patch. As a result, some of the reinstalled components are not SR-1 components.


  • If you installed the original version of the SR-1 Patch, the version of Microsoft Word 97 installed by the SR-1 Patch may not be recognized by the SR-2 Patch as a valid SR-1 component.
In each case listed above, the computer contains a "mixed" installation of Microsoft Office 97; some of the components are SR-1 components, and some are "base level" (pre-SR-1) components.

The original SR-2 Patch would not install correctly if your computer contained a "mixed" installation of Microsoft Office 97. Microsoft Product Support documented this issue in the following article in the Microsoft Knowledge Base:
Q192816 OFF97: SR-2 Patch Fails Even Though SR-1 Has Been Installed
Even though the steps included in this article corrected the problem in most cases, they were somewhat complicated and time-consuming to follow. So that Microsoft could take steps to eliminate this problem, Microsoft removed the original SR-2 Patch from the Microsoft Office Update Web site in late September 1998.

How is Sr2bof97.exe different from the original SR-2 Patch?

The updated SR-2 Patch differs from the original SR-2 Patch in the following respects:

(The following corrections were added to the October 1998 patch update and are also incorporated into the October 1999 patch update, SR-2b).
  • The fourth problem listed earlier in this article, that the SR-2 Patch may not recognize Microsoft Word 97 SR-1 as a valid SR-1 component, has been corrected.


  • The problem described in the following article in the Microsoft Knowledge Base has been corrected:
    Q193565 OFF97: SR-2 Patch Can't Update Admin Install Without Bookshelf
  • The log file created by the updated SR-2 Patch contains clearer and more detailed error messages than the log file created by the original SR-2 Patch.
What files does the Update include?

The following is a complete list of the files included in the SR-2 Updates (Sr2aof97.exe, posted on the Microsoft Office Update Web site October 1998, and Sr2bof97.exe, posted on the Microsoft Office Update Web site October 1999):
_ppt.inf
Acc97.inf
Accwiz.dll
Acme.exe
Activeex.dll
Comic.ttf
Comicbd.ttf
Compobj.dll
Contab32.dll
Dao350.dll
Dlgsetp.dll
Dumpster.dll
Dumpster.ecf
Emsabp32.dll
Emsmdb32.dll
Emsui32.dll
Emsuix32.dll
Epsimp32.flt
Esconf.dll
Etexch32.dll
Excel.exe
Excel97.inf
Exchange.dsm
Finder.exe
Frmrdrct.dll
Gapi32.dll
Html32.cnv
Keyex32.exe
Localdv.dll
Mapi32.dll
Mapisp32.exe
Msaccess.exe
Msconv97.dll
Msexch35.dll
Msexcl35.dll
Msgren32.dll
Msjet35.dll
Msjint35.dll
Msjter35.dll
Msltus35.dll
Mso7enu.dll
Mso97.dll
Msoutl8.olb
Mspdox35.dll
Mspst32.dll
Msqry32.exe
Msrd2x35.dll
Msrepl35.dll
Mstext35.dll
Msthbbr.lex
Msthbus.lex
Msthenb.dll
Mswrd832.cnv
Msxbse35.dll
Newprof.exe
Off97pro.inf
Off97std.inf
Oladd.fae
Olappt.fae
Ole32.dll
Olethk32.dll
Olkfstub.dll
Oltask.fae
Outllib.dll
Outlook.exe
Outlook.inf
Outlrpc.dll
Outlvbs.dll
Pictim32.flt
Powerpnt.exe
Pp4x322.dll
Pp7trans.dll
Ppintl.dll
Pptview.dll
Presconf.dll
Qryint32.dll
Recall.dll
Rm.dll
Scanpst.exe
Scanpst.hlp
Schdmapi.dll
Schplus.sam
Scrptxtn.dll
Sendfile.exe
Tahoma.ttf
Tahomabd.ttf
Tiffim32.flt
Transmgr.dll
Utility.mda
Winword.exe
Winword8.srg
Word97.inf
Wrd6ex32.cnv
Wwintl32.dll
Xlintl32.dll
In October 1999, the SR-2 patch was updated again to include the Year 2000 changes for Microsoft Outlook 97 and for Microsoft Jet 3.5 Service Pack 2. The files updated for the re-release include those listed in the following table.

   File name        New version
   ----------------------------

   Msexcl35.dll     3.51.2723.3
   Msjet35.dll      3.51.2723.0
   Msrepl35.dll     3.51.2404.0
   Rm.dll           1.0.0.104
   Transmgr.dll     1.0.0.100 
If you are not sure which version of the update you have, use the Find feature in Windows to search for one of these files. When the file is found, right-click the file and click Properties to determine which version of SR-2 is installed. To obtain the latest versions of the files, you must download the latest version of the SR-2 Patch Update from the OfficeUpdate Web site.

For more information about the updated files, please see the following articles in the Microsoft Knowledge Base:
Q197237 OL97: Year 2000 Dates Are Imported and Exported Incorrectly
Q172733 Updated Version of Microsoft Jet 3.5 Available on MSL


What is the Microsoft Office 97 Version Checker?

Microsoft designed the Microsoft Office 97 Version Checker to assist you in the SR-2 Patch installation process. This small utility analyzes your computer and recommends a course of action. The file name of the utility is Sr2chk.exe.

There are four different "states" that can be detected by the Microsoft Office 97 Version Checker. The message you receive indicates the course of action you should take in order to upgrade your computer to Microsoft Office 97 SR-2.

   State                              Course of Action
   ---------------------------------------------------------------------

   Microsoft Office 97 "base level"   Download and run SR-1 Patch and
   is correctly installed.            then download and run SR-2 Patch.

   Microsoft Office 97 SR-1           Download and run SR-2 Patch.
   is correctly installed.

   Microsoft Office 97 SR-2           No need for further action.
   is correctly installed.

   Mixed installation of Microsoft    Download and run SR-1 Patch.
   Office 97 or                       Download and run SR-2 Patch.
   Microsoft Office 97 is not         Or call Microsoft Order Desk and
   installed at all.                  order SR-2 Replacement CD. 
If the Microsoft Office 97 Version Checker recommends that you install or reinstall the SR-1 Patch, you can download it from the following Web address:
http://officeupdate.microsoft.com/articles/sr1fact.htm
You can download the updated SR-2 Patch and the Microsoft Office 97 Version Checker from the following Web address:
http://officeupdate.microsoft.com/articles/sr2fact.htm
The Microsoft Office 97 Version Checker is also available on the SR-2 Patch CD. You can order an SR-2 Patch CD from the following Web address:
http://officeupdate.microsoft.com/articles/sr2directdrive.htm

Why is there no updated SR-2 Replacement CD?

The Microsoft Office Setup program included on the SR-2 Replacement CD is not affected by the problems described earlier in this article. So it was not necessary to create an updated SR-2 Replacement CD to correct that problem. The SR-2 Replacement CD contains all of the same program updates as the updated SR-2 Patch (Sr2aof97.exe: posted on the Microsoft Office Update Web site October 1998).

NOTE: Additional files were updated in an SR-2 patch update in October 1999 (Sr2bof97.exe: posted on the Microsoft Office Update Web site October 1999).

To install Office 97 SR-2b, you must have Office 97 Service Release 1 (SR-1) or later installed on your computer. Office 97 SR-1 is currently available for download and is also included on the Microsoft Year 2000 Resource CD, which can be ordered free of charge. To determine whether Office 97 SR-1 is properly installed on your computer, run the Office 97 Version Checker.

If you have not previously installed Office 97 SR-2, you can download Office 97 SR-2b from the Office 97 Service Release 2b (SR-2b) Download Information page. Office 97 users can also receive the Office 97 SR-2b patch on the Microsoft Year 2000 Resource CD.

Additional query words: OFF97 sr2 sr2a sr2b sr2-a sr2-b 97sr2_0.log 97sr2_1.log 97sr2_2.log kbofficeupdate

Keywords : kbdta
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbinfo


Last Reviewed: December 8, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.