The information in this article applies to:
SUMMARY
This article describes the differences between the original and updated
versions of Microsoft Office 97 SR-2, explains how to use the Microsoft
Office 97 Version Checker utility, and includes a brief history of
Microsoft Office 97 SR-2.
Q192874 OFF97: An Overview of Microsoft Office 97 SR-2 MORE INFORMATIONWhat are the different versions of Microsoft Office 97 SR-2? Why was the original SR-2 Patch removed from the Microsoft Office Update Web site? In September 1998, Microsoft announced the availability of the SR-2 Patch and posted it on the Microsoft Office Update Web site. In most cases, the SR-2 Patch installed correctly for those who downloaded it. However, shortly after the release of the SR-2 Patch, Microsoft Product Support discovered that there were certain conditions under which the SR-2 Patch would not install correctly. Usually the problem would occur if any of the following conditions were true:
The original SR-2 Patch would not install correctly if your computer contained a "mixed" installation of Microsoft Office 97. Microsoft Product Support documented this issue in the following article in the Microsoft Knowledge Base: Q192816 OFF97: SR-2 Patch Fails Even Though SR-1 Has Been InstalledEven though the steps included in this article corrected the problem in most cases, they were somewhat complicated and time-consuming to follow. So that Microsoft could take steps to eliminate this problem, Microsoft removed the original SR-2 Patch from the Microsoft Office Update Web site in late September 1998. How is Sr2bof97.exe different from the original SR-2 Patch? The updated SR-2 Patch differs from the original SR-2 Patch in the following respects: (The following corrections were added to the October 1998 patch update and are also incorporated into the October 1999 patch update, SR-2b).
The following is a complete list of the files included in the SR-2 Updates (Sr2aof97.exe, posted on the Microsoft Office Update Web site October 1998, and Sr2bof97.exe, posted on the Microsoft Office Update Web site October 1999): _ppt.infIn October 1999, the SR-2 patch was updated again to include the Year 2000 changes for Microsoft Outlook 97 and for Microsoft Jet 3.5 Service Pack 2. The files updated for the re-release include those listed in the following table. For more information about the updated files, please see the following articles in the Microsoft Knowledge Base: Q197237 OL97: Year 2000 Dates Are Imported and Exported Incorrectly Q172733 Updated Version of Microsoft Jet 3.5 Available on MSL What is the Microsoft Office 97 Version Checker? Microsoft designed the Microsoft Office 97 Version Checker to assist you in the SR-2 Patch installation process. This small utility analyzes your computer and recommends a course of action. The file name of the utility is Sr2chk.exe. There are four different "states" that can be detected by the Microsoft Office 97 Version Checker. The message you receive indicates the course of action you should take in order to upgrade your computer to Microsoft Office 97 SR-2. http://officeupdate.microsoft.com/articles/sr1fact.htmYou can download the updated SR-2 Patch and the Microsoft Office 97 Version Checker from the following Web address: http://officeupdate.microsoft.com/articles/sr2fact.htmThe Microsoft Office 97 Version Checker is also available on the SR-2 Patch CD. You can order an SR-2 Patch CD from the following Web address: http://officeupdate.microsoft.com/articles/sr2directdrive.htm Why is there no updated SR-2 Replacement CD? The Microsoft Office Setup program included on the SR-2 Replacement CD is not affected by the problems described earlier in this article. So it was not necessary to create an updated SR-2 Replacement CD to correct that problem. The SR-2 Replacement CD contains all of the same program updates as the updated SR-2 Patch (Sr2aof97.exe: posted on the Microsoft Office Update Web site October 1998). NOTE: Additional files were updated in an SR-2 patch update in October 1999 (Sr2bof97.exe: posted on the Microsoft Office Update Web site October 1999). To install Office 97 SR-2b, you must have Office 97 Service Release 1 (SR-1) or later installed on your computer. Office 97 SR-1 is currently available for download and is also included on the Microsoft Year 2000 Resource CD, which can be ordered free of charge. To determine whether Office 97 SR-1 is properly installed on your computer, run the Office 97 Version Checker. If you have not previously installed Office 97 SR-2, you can download Office 97 SR-2b from the Office 97 Service Release 2b (SR-2b) Download Information page. Office 97 users can also receive the Office 97 SR-2b patch on the Microsoft Year 2000 Resource CD. Additional query words: OFF97 sr2 sr2a sr2b sr2-a sr2-b 97sr2_0.log 97sr2_1.log 97sr2_2.log kbofficeupdate
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Last Reviewed: December 8, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |