OFF97: Error Message: "The Configuration of the ODBC <Driver> Failed"

ID: Q197365

The information in this article applies to:

Microsoft Office 97 for Windows

SYMPTOMS

When you run the Setup program for Microsoft Office, the following error message appears:

Error while configuring ODBC drivers!

The configuration of the ODBC Microsoft FoxPro Driver (*.dbf) driver failed.

-or-

The configuration of the ODBC Microsoft dBASE Driver (*.dbf) driver failed.

CAUSE

This problem occurs when you install Microsoft Office and you currently have newer versions of Open Database Connectivity (ODBC) components installed on your system.

WORKAROUND

To work around this problem, use one of the following methods.

Method 1: Run the Office 97 File and Registry Eraser Utility

Install and run the Office 97 File and Registry Eraser Utility (Eraser97.exe).

For more information about installing and using this utility, please click the article number below to view the article in the Microsoft Knowledge Base:

Q176823 OFF97: Utility to Completely Remove Remaining Office 97 Files

When Eraser97.exe completes, install Office 97.

Method 2: Install Office Without the Microsoft FoxPro Database Driver

When you install Office, do not include either the Microsoft FoxPro database driver, or all of the data access components.

To install Office without the Microsoft FoxPro database driver, follow these steps:

Run the Office Setup program, in the Microsoft Office 97 Setup dialog box, click Custom.

In the Microsoft Office 97 - Custom dialog box, select Data Access and click Change Option.

In the Microsoft Office 97 - Data Access dialog box, select Database Drivers and click Change Option.

In the Microsoft Office 97 - Database Drivers dialog box, click the dBASE and Microsoft FoxPro Drivers to clear the check box.

Click OK to go back to the Microsoft Office 97 - Custom dialog box. Select the additional Office components you want to install, and then click Continue.

Method 3: Rename the ODBC Files

To rename the ODBC files, use the following steps:

Quit all running programs.

Click Start, point to Find, and click Files or Folders.

In the Look in list, click My Computer. Click to select the include subfolders check box. In the Named box, type each of the following file names separated by a space:
```
      Msjt3032.dll
      Odbcji32.dll
      Odbcjt32.dll
      Odbctl32.dll 
```

In the list of files found, right-click each file, and on the shortcut menu, click Rename.

Rename each file by changing the file name extension to ".old" (without the quotation marks). If you do not have one of these files, go to the next one.

Run Office Setup again.

Method 4: Install Office Without the Data Access Components

To install Office without any of the data access components, follow these steps:

When you run the Setup program, in the Microsoft Office 97 Setup dialog box, click Custom.

In the Microsoft Office 97 - Custom dialog box, click Data Access to clear the check box.

Select the additional Office components you want to install, and then click Continue.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OFF97 OFF2000

Keywords : kbdta
Version : WINDOWS:97
Platform : WINDOWS
Issue type :