OFF98: Starting an Office Program Prompts You for the Office 98 CD

ID: Q183082


The information in this article applies to:
  • Microsoft Excel 98 Macintosh Edition
  • Microsoft Word 98 Macintosh Edition
  • Microsoft PowerPoint 98 Macintosh Edition


SYMPTOMS

When you start a Microsoft Office 98 Macintosh Edition program, the following alert message may appear:

Please insert the disk:
"Microsoft Office 98"


CAUSE

This problem may occur when you do the following:

  1. You insert the Microsoft Office 98 compact disc (CD) into your computer.


  2. You click Eject Disk on the Special menu [Macintosh operating system (OS) versions 7.5.x, 7.6, or 7.6.1].

    -or-

    You hold down OPTION and click Eject And Leave Behind on the Special menu (OS 8.0 or 8.1).


  3. You start an Office 98 program.



WORKAROUND

To prevent this problem from occurring, eject the Office 98 CD by dragging the icon for the Office 98 CD to the Trash.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OFF98 launch launching launches launched boot booting booted

Keywords : kbdta offmac
Version : MACINTOSH:98
Platform : MACINTOSH
Issue type : kbbug


Last Reviewed: July 8, 1999
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