OFF98: "Memory Error Initializing Buffers" When You Run Office Installer with Now Tabs

ID: Q183186

The information in this article applies to:

Microsoft Office 98 Macintosh Edition

SYMPTOMS

When you run the Microsoft Office Installer, you may receive the following error message:

Memory error initializing buffers.

1009:1,-108 Out of memory

CAUSE

This problem occurs if Now Tabs is running when you run the Microsoft Office Installer.

WORKAROUND

To work around this problem, disable Now Tabs, and then run the installation program. To disable Now Tabs, follow these steps:

Start Extensions Manager.

Extensions Manager is located in one of the following folders:
System Folder:Control Panels
System Folder:Control Panels (Disabled)

Click Create New Set if you receive the following alert:

The Selected set does not match the contents of your System Folder. Do you want to update the selected set to match, revert to the selected set, or create a new set that matches?

Click to clear the Now Tabs check box, and then click Restart.

After your computer has been restarted, run the Microsoft Office Installer. After you install Office, select Now Tabs again in the Extensions Manager and restart the computer.

The third-party product discussed here is manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OFF98

Keywords : kb3rdparty kbdta offmac offmacsetup offlocal
Version : MACINTOSH:98
Platform : MACINTOSH
Issue type : kbbug