OFF98: Menus Not Displayed When Clicking Immediately Upon Start

ID: Q194287

The information in this article applies to:

Microsoft Excel 98 Macintosh Edition
Microsoft Word 98 Macintosh Edition
Microsoft PowerPoint 98 Macintosh Edition
Apple Macintosh System Software 8.5

SYMPTOMS

When you click a menu in a Microsoft Office 98 Macintosh Edition program, the menu may not be displayed.

CAUSE

This problem will occur if you click a menu immediately upon starting an Office 98 program.

RESOLUTION

To correct this problem, obtain the Office 98 Update for Mac OS 8.5. For more information about the Office 98 Update for Mac OS 8.5, please see the following article in the Microsoft Knowledge Base:

Q194430 OFF98: How to Obtain and Install Office 98 Update for Mac OS 8.5

To temporarily work around this problem, wait a few seconds, and then click the menu again.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 98 Macintosh Edition. This problem has been corrected in the Office 98 Update for Mac OS 8.5.

Additional query words: XL98 WD98 PP98 OFF98

Keywords : kbdta xlui
Version : MACINTOSH:8.5,98
Platform : MACINTOSH
Issue type :