MOM: Extended Character in Directory Name Causes Error
ID: Q120831
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The information in this article applies to:
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Microsoft Office for Windows, versions 4.0, 4.2, 4.3
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Microsoft Excel for Windows, version 5.0
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Microsoft Access 2.0
SYMPTOMS
When you use a directory name that contains an extended character with one
of the Microsoft Office applications, one of the following symptoms may
occur:
- You may not be able to start or activate that application by using the
Microsoft Office Manager (MOM) toolbar. When you start or activate an
application contained in such a directory, you may receive an error
message similar to the following:
Cannot find 'EXCEL.EXE'. Please start the application another way.
While the application is running, click on the toolbar button or
choose the menu command again.
- When you add an application to the Microsoft Office Manager, and you
enter a working directory that contains an extended character, you
receive the following error message
The path <drive:\directory> is invalid. Add anyway?
If you choose OK to this error message, the application will be added to
the MOM toolbar. However, another error message will occur when you run
the application:
The working directory is invalid. Add anyway?
If you choose OK to this error message, the working directory is added,
but when you run the particular application, you receive the following
error message
Working directory is invalid
and the working directory is ignored.
- When you run the Setup program for one of the applications listed above
and enter a destination directory name that contains an extended
character, you receive the following error message:
The specified directory:
'C:\<directory>'
is invalid because it contains unrecognized special characters.
Please type a different directory
CAUSE
These problems occurs because the Microsoft Office Manager, and the
applications listed above, included with the English-language versions of
Microsoft Office, are not designed to handle directory names that contain
extended characters, such as an acute or a grave accent mark.
WORKAROUND
To prevent these error messages from occurring, do not include an extended
character in your directory names.
MORE INFORMATIONMicrosoft Office 4.0
When you run the Microsoft Office version 4.0 Setup program, you can enter
a destination directory name that contains an extended character for
Microsoft Word without receiving an error message.
Microsoft Office 4.2 and 4.3
When you run the Microsoft Office version 4.2 or 4.3 Setup program, you can
enter a destination directory name that contains an extended character for
Microsoft Word and for Microsoft PowerPoint without receiving an error
message.
NOTE: The Microsoft Office Manager application in Microsoft Office does not
support being installed to a directory with a name that contains an
extended character.
Additional query words:
1.00 6.00 6.00a winppt POWERPNT.EXE WINWORD.EXE MSACCESS.EXE international ascii ansi macppt
Keywords :
Version : 4.00 4.20 4.30
Platform : WINDOWS
Issue type :
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