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SYMPTOMSWhen you open your Office Professional box to install Microsoft Office, each of the floppy disks, or the CD, is labeled "Microsoft Office for Windows 95 Standard" instead of "Professional" as expected. CAUSEWhen you purchase Microsoft Office for Windows 95 Professional Edition, you are entitled to Microsoft Access for Windows 95 when it is available, even though your Office disks are labeled "Standard." If you purchased Microsoft Office Professional on floppy disks, you have the option to receive Office for Windows 95 Professional Edition on CD or the Microsoft Access standalone program on floppy disks (when these are available). If you purchased Microsoft Office Professional on CD, you will receive Office for Windows 95 Professional Edition on CD (when it is available). MORE INFORMATIONA red emblem on the Office for Windows 95 Professional box displays the following information: Voucher enclosed entitles you to Microsoft Access for Windows 95 software when available.The voucher contains the following information: The Professional Edition of Microsoft Office for Windows 95 includes Microsoft Access for Windows 95, which is not yet available. You must return this voucher to Microsoft to receive your Microsoft Access for Windows 95 software. You will receive this software at no additional cost as soon as it becomes available. Additional query words: 7.00
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Last Reviewed: December 21, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |