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SYMPTOMSAfter you run Microsoft Office for Windows 95 Setup to remove all components of Microsoft Office, Setup prompts you to restart Windows 95 (you receive a dialog box asking you to either Restart Windows or Exit Setup). CAUSEThis problem occurs only when you run Setup from the shortcut on your hard disk. When you run Setup from your hard disk, Microsoft Office for Windows 95 requires the system to be restarted so that Setup can remove a few components that Microsoft Office for Windows 95 may have installed. These components include, but are not limited to, the Microsoft Office Shortcut Bar, and the Setup Program, either of which may be loaded in memory (if a program is loaded in memory, Setup cannot delete it). WORKAROUNDTo work around this problem, run Setup directly from the source (that is, run it directly from the CD-ROM, disk, or the network disk drive). Additional query words: OSB setup restart reboot
Keywords : offwin |
Last Reviewed: December 21, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |