New Button is Dimmed in MOM Customize Dialog Box

• Microsoft Office for the Macintosh, versions 4.2, 4.2.1, 4.2.1a, 4.2.1b
• Microsoft Office 98 Macintosh Edition

SYMPTOMS

When you try to add a file or application to the Microsoft Office Manager (MOM) menu, the New button may be dimmed in the Microsoft Office Manager dialog box.

CAUSE

You may experience this problem if you have already added 24 custom items to the Microsoft Office Manager. This is the limit of the number of custom items you can add.

RESOLUTION

You will not be able to add more than 24 custom items to the Microsoft Office Manager menu. If you want to add a new item to the menu and you already have 24 custom items, you must remove one of these 24 items before you can add the new one.

STATUS

This behavior of the Microsoft Office Manager is by design.

MORE INFORMATION

The Microsoft Office Manager menu can be customized to include applications or files in addition to those installed by Microsoft Office. When you add a custom item to the Microsoft Office Manager, it is listed below the separator line that appears below the default Office programs. But, you can move it up or down to adjust its location on the Microsoft Office Manager menu.

Additional query words: 4.21 4.21a 4.21b

Keywords : kbtool offmac
Version : MACINTOSH:4.2,4.2.1,4.2.1a,4.2.1b,98
Platform : MACINTOSH
Issue type :