"File Already Exists" or "Low Memory" Errors Appear When Saving
ID: Q166671
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The information in this article applies to:
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Microsoft Office 97 for Windows
-
Microsoft Excel 97 for Windows
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Microsoft Access 97
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Microsoft Outlook 97
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Microsoft PowerPoint 97 For Windows
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Microsoft Word 97 for Windows
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Microsoft Windows 95
SYMPTOMS
When you save a file from any Microsoft Office 97 program to a Microsoft
Windows 95 folder, you receive the following error message
The file <filename> already exists. Do you want to replace existing
file?
where <filename> is the name of the file you are saving.
If you click Yes, you receive either of the following error messages:
Cannot save <filename>. The folder is marked as 'Read-Only'.
-or-
Document saved successfully. Cannot reopen the saved document due to
low memory. Please close the document.
CAUSE
The first error message occurs if the following conditions are true:
- The folder in which you attempt save the file is assigned user-level
security permission.
-and-
- The folder permissions are set to "Read Files" and "Create Files and
Folders" only.
The other error messages appear if the following conditions are true:
- The folder in which you attempt to save the file is assigned user-level
security permissions.
-and-
- The folder permissions are set to "Read Files," "Create Files and
Folders," and "Delete Files."
This behavior occurs when the folder is assigned user-level security under
Microsoft Windows 95, and you (the user) are assigned Custom access rights
that do not include "Write to Files" permission. This behavior does not
occur when you use share-level security under Microsoft Windows 95.
RESOLUTION
To resolve this behavior, change the folder permissions to include "Write
to Files" permission.
NOTE: If the folder is on a network server, contact your network
administrator.
To change the permissions for the Microsoft Windows 95 folder, follow these
steps:
- In Microsoft Windows Explorer, right-click the folder and click Sharing
on the shortcut menu.
- In the Properties dialog box, click the Sharing tab.
- Click Shared As and type in the Share Name box. If you want, type a
comment in the Comments box.
- If your user name is not in the Name box, click Add to add it. In
the Add Users dialog box, type your user name in the Name box, click
Custom, and then click OK.
NOTE: To modify permissions for an existing user name, click the user's
name, and then click Edit.
- In the Change Access Rights dialog box, click to select the "Write to
Files" check box. Click to select the "Create Files and Folders" and
"Read Files" check boxes. Click OK.
- Click OK to close the Properties dialog box.
Note: If you are not assigned "Delete Files" permission for a folder, a
temporary file may be left in the folder when you save a file. The result
is that twice as many files are stored in the folder than if you were
assigned the "Delete Files" permission. If "Delete Files" permission is not
assigned to you, the following error message appears:
"Document saved successfully. Cannot reopen the saved document due to
low memory. Please close the document."
Note that the file is saved in the folder.
STATUS
This behavior is by design of Microsoft Windows 95. You must have "Write to
Files" permission for a folder to avoid receiving these error messages when
you save a file to a folder that uses Custom permissions.
MORE INFORMATION
This behavior does not occur under Microsoft Windows 95 when the folder is
assigned share-level security. The behavior occurs only when the folder
uses user-level security under Microsoft Windows 95 and you are assigned
Custom permissions that do not include "Write to Files" permission.
REFERENCES
For more information about file and folder permissions under Windows 95,
click Help on the Start menu. Click the Index tab in Windows Help, type the
following text
permissions, controlling access to shared resources
and then double-click the selected text to go to the "Controlling access to
a folder or printer" topic.
Additional query words:
8.00 permission rights folder create read low memory
Keywords : kberrmsg offwin
Version : WINDOWS:95,97
Platform : WINDOWS
Issue type : kbprb