OFF4: "The Finder Needs Your Attention" Error Running Setup on MacOS 9

• Microsoft Office for the Macintosh, versions 4.2.1, 4.2.1a, 4.2.1b, used with:
  • Mac OS 9
• Microsoft Excel for the Macintosh, versions 5.0, 5.0a
• Microsoft PowerPoint for Macintosh, versions 4.0, 4.0a
• Microsoft Word for the Macintosh, versions 6.0, 6.0.1, 6.0.1a
• Microsoft Project for the Macintosh, version 4.0

SYMPTOMS

When you run the Setup program for Microsoft Office, you may receive the following message:

The Finder needs your attention. Please select the Finder from the Application menu.

The application "Microsoft Office Setup" has unexpectedly quit, possibly because the server that contains it has been disconnected.

CAUSE

These errors occur when you install the versions of Office listed at the beginning of this article under Mac OS 9.

WORKAROUND

To work around this issue, do not click Finder on the Application menu when the first message appears. If you ignore the alert and continue with Office Setup, you will not see the second error that stops Office Setup.

STATUS

This problem does not occur with Microsoft Office 98 Macintosh Edition running under Mac OS 9.0. It also does not occur if you are installing Microsoft Office 4.2.x under Mac OS 8.6 or earlier.

Additional query words: sonata macintosh 4.2 4.2.1

Keywords : kbdta kbmacsetup
Version : MACINTOSH:4.0,4.0a,4.2.1,4.2.1a,4.2.1b,5.0,5.0a,6.0,6.0.1,6.0.1a
Platform : MACINTOSH
Issue type : kbprb