OFF2000: Error Message: "JavaScript Alert: This Browser Type Is Not Supported"

• Microsoft Office 2000 Server Extensions
• Microsoft Office 2000

SYMPTOMS

When you are trying to begin a Web Discussion from the Microsoft Office Server Extensions Start Page, the following error message may appear:

JavaScript Alert:
This browser type is not supported.

CAUSE

This occurs if the following conditions are true:

• You go to the Microsoft Office Server Extensions Start Page with your Web browser, type a Web address in the Web Discussions box, and click Go.


-and-


• One of the following conditions is true:
  
  
  • You are using Microsoft Internet Explorer 4.0 that ships with America OnLine (AOL).
  
  
  -or-
  
  
  • You are using Netscape Navigator on the Macintosh.
  
  
  

RESOLUTION

Microsoft Internet Explorer 4.0, AOL Edition

1. On the Office Server Extended Web server, go to the following Web site:

   http://www.cyscape.com/asp/browscap




2. After you unzip the files, be sure to read the file header of Browscap.ini for important information.



3. Replace the Browscap.ini file in the <%SYSTEMROOT%>\system32\inetsrv\ folder (where <%SYSTEMROOT%> is the folder where the operating system is installed) with the downloaded copy of Browscap.ini.
   
   NOTE: This folder is on the Office Extended Web server.



4. Restart the Office Server Extended Web server.

Netscape Navigator for the Macintosh

Additional query words: OFF2000 OSEClient

Keywords : kbdta
Version : WINDOWS:2000; winnt:
Platform : WINDOWS winnt
Issue type : kbprb