The information in this article applies to:
SYMPTOMSWhen you switch from the Internet Mail Only (IMO) to the Corporate Workgroup (CW) installation of Microsoft Outlook 2000, the information that was contained in your old Internet Messaging Access Protocol (IMAP) account is not transferred to your new installation. RESOLUTIONBefore you convert your mail system from Internet Mail Only to Corporate Workgroup, copy the contents of your IMAP folders to a new personal folder on your computer, while online to your IMAP account. MORE INFORMATION
IMAP is an open Internet standard that allows for client/server messaging;
it gives you the ability to store information on a server. It also
allows you to synchronize a local store for off-line access. IMAP is
not supported under the Corporate Workgroup option.
Create a New Personal Folder and Copy IMAP Contents
NOTE: If you get the error message "Can't copy the items" when trying to copy the IMAP folder to your new personal folder, you are most likely working offline. To switch back to working online, on the File menu, click to clear the Work Offline, check box. Additional query words:
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Last Reviewed: May 14, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |