OL2000: (CW) Configuring the Internet E-mail Information Service
ID: Q195500
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The information in this article applies to:
NOTE: These procedures only apply if you have installed Outlook with the
Corporate or Workgroup option. This option allows you to use Messaging
Application Programming Interface (MAPI) services. To determine your
installation type, on the Help Menu click About Microsoft Outlook. In
About Microsoft Outlook you should see "Corporate or Workgroup" if you have
the Corporate or Workgroup installation.
SUMMARY
In Microsoft Outlook 2000, the Internet E-mail Information Service stores
information that allows you to log on to your Internet Mail Server and by
which initiates the log on process. Outlook provides this service
during a typical setup scenario. Your Internet Service Provider (ISP)
provides most of the information that populates the configuration pages of
the Internet E-mail Information Service. This article describes how to
configure the Internet E-mail service.
NOTE: The Corporate or Workgroup installation does not support the Internet Message Access Protocol (IMAP).
For additional information about using Outlook with Hotmail and other Web-based e-mail providers, click the article number below
to view the article in the Microsoft Knowledge Base:
Q234704 How to View Hotmail Messages in Outlook 2000
For additional information about using Outlook with America Online (AOL), click the article number below
to view the article in the Microsoft Knowledge Base:
Q243336 AOL E-mail Service Is Not Available for Outlook Users
MORE INFORMATION
The Internet E-mail service is designed for those users who have installed
Outlook with the Corporate or Workgroup (CW) setup option and also need to
use other e-mail services, such as cc:Mail, or Exchange Server mail on the
same computer. If you only use an Internet Service Provider's POP3 e-mail
server and no other type of e-mail account then you should use Outlook with
the Internet Mail Only (IMO) setup option.
To switch from CW to IMO on the Outlook Tools menu, click Options. Under
the Mail Delivery tab, click the "Reconfigure Mail Support..." button.
Configuring the Internet E-mail Service
You must properly configure the Internet E-mail information service
to send and receive mail with Outlook. To configure this information
service, follow these steps:
- Start Outlook, and on the Tools menu, click Services.
- On the Services tab, click Internet E-mail information service,
and click Properties. If Internet E-mail is not listed, click Add,
click Internet E-mail, and click OK.
- Type in the required properties, using the following guidelines.
General Tab
The General tab contains information needed to connect to your mail
server. Your ISP will supply most of this information to you. Type the
following information in the appropriate boxes:
- Mail Account: Type a name for this account.
- User Information:
- Name: This should be your full name.
- Organization: The name of your company; not a required entry.
- E-mail Address: your ISP provides you with this address.
Your e-mail address usually takes the form of a combination of your first
and last name and the name of your ISP, separated by the @ symbol and
periods. For example, John Doe uses an ISP by the name if MYISPNET. The
ISP may assign an e-mail address of JohnD@myispnet.net.
- Reply address: You may enter an alternate e-mail address for all replies to be sent.
Servers Tab
Server Information Section:
- Incoming mail (POP3): This is the name of the POP3 server that holds
your mail before you download it to your computer.
This name may be in the form of pop3.myispnet.net, or it could be in the
form of an IP address such as 222.333.22.3.
- Outgoing mail (SMTP): This is the name of the Outgoing mail server.
Type this name in lower case. This may be in the form of a name such as
smtp.myispnet.net, or it could be in the form of an IP address such as
222.333.22.1. Get this information from your ISP.
Incoming Mail Server Section:
- Account Name: This is your Internet Mail Server account name. Your ISP may call this your Mailbox name. The form is everything to the left of the @ symbol in your e-mail address.
- Password: This is your key to your mail server. Generally, you define
your own password. Your ISP may assign an initial password however, you
should change it as soon as possible.
Outgoing Mail Server Section:
- My server requires authentication: check to turn this on and click the Settings button to enter the type of logon authentication your server requires.
Connection Tab
Connection Section:
The Connection tab contains information on how to connect to your mail
server. There are three ways to connect to your ISP's mail server.
- Connect using my local area network (LAN)
- Connect using my phone line
- I establish my Internet connection manually
Choose the appropriate connection type listed in this section.
- Connect using my Local Area Network (LAN): This connection allows you
to log in to your mail server through your existing network connection.
Your network configuration must support access to the Internet. Please
see your network administrator for more details.
- Connect using my phone line: The Internet Mail Service looks for a
Dialup Networking connection to establish a login with your ISP. Once
you are logged in to your ISP, it attempts to connect to your ISP's mail
server.
If this section is dimmed or not available, it may indicate that the
Windows Dialup Networking feature is not installed on your computer.
Please refer to the section below "If Dialup Networking is not installed".
- Connect using Internet Explorer's or a 3rd party dialer: You must manually connect to this server before you can send, receive, or update messages.
If you do not have an existing connection, you can add a new connection by
clicking Add. This starts the Dialup Networking Connection
Wizard.
Modem Section:
After selecting "Connect using my phone line", you must define a Dialup
Networking connection to use. You can select an existing connection
from the list, or you can use Add a new entry to create a new connection.
To edit the connection entry, modify an existing connection by clicking
Properties. This will take you to the existing connection's Properties
page.
Advanced Tab
This tab allows you to set the SMTP server port, whether the server
requires secure connection, server timeout settings and delivery settings.
The delivery settings allow you to read mail, but leave the message on the
server for a specified time.
Transferring Internet Mail
There are four ways to get your Internet e-mail.
- Press F5 on the keyboard.
- On the Tools menu, point to Send or Send and Receive, and then click your
e-mail account name.
- Click the Send and Receive button on the Standard toolbar.
- Connect via the Remote Mail Toolbar buttons.
Pressing F5 on the keyboard checks your connection type and then uploads
the mail from your Outbox and downloads your mail from the server. If you
are connected through a LAN connection mail will flow with no other dialog
boxes. If you connect to your ISP with a modem, the Dial Up Networking
connection will start and establish the connection. Mail will then upload
from your Outbox and download from the mail server.
You can choose to send mail only. On the Tools menu, click Send. This
option will not download any mail from the server.
Selecting Send And Receive on the Tools menu in the case of multiple
e-mail accounts, gives you the option to select the mail account you wish
to use.
Clicking the Send and Receive button on the Standard Toolbar is the
same as pressing F5 on the keyboard.
With Remote Mail, you can scan the headers, and then mark the messages
you want to receive, copy, or delete. While using Remote Mail, you can
compose messages and send them to your Outbox at any time and send and
receive messages when you connect to your Mailbox. This feature allows
you to keep your mail on the server.
Options Internet E-mail Tab
On the Internet E-mail tab, you can select the mail format and scheduling
options. On the Tools menu, click Options, and then click the Internet
E-mail Tab.
- Internet E-mail sending format: Click the appropriate sending format
for your ISP. MIME is the default. UUENCODE is an older format, but
is still in use. Check your ISP for their requirements and set
accordingly.
- Set the character wrap value: When sending a message, wrap text at x
characters per line, where x is the number of characters allowed
per line, the default value is 76. This value can be changed to fit
your needs.
- Scheduling: Click "Check my local network connection(s) for new mail
every x minute(s)." The default value is 10 minutes. This option sets
the time interval for message delivery and applies to both modem and
network connections.
If you are working offline and use a modem to connect to your ISP, click
to select "Automatically dial when checking for new messages." Setting
this option will have your computer dial your ISP.
If Dialup Networking Is Not Installed
To use a modem connection, you must install and configure Dialup
Networking included with Windows 95. Your ISP will supply the
following information:
- User name
- Password
- Local access phone number
- Your host and domain name
- DNS server IP address
- Authentication technique (whether or not a terminal window is used)
Your ISP may also supply you with an IP address and an IP subnet mask. You
need these optional items only if your provider gives you a dedicated IP
address to use every time you dial in.
For more detailed information on configuring Dialup Networking in Windows
9x, please refer to the following article in the Microsoft Knowledge Base:
Q138789 : How to Connect to the Internet in Windows 95/98
Additional query words:
2000 OL2K
Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbhowto
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