OL2000: ErrMsg: A Fatal Exception Error 06 Has Occurred

ID: Q195587


The information in this article applies to:
  • Microsoft Outlook 2000


SYMPTOMS

When opening a message in Microsoft Outlook 2000, you may receive the following error message:

A Fatal Exception Error 06 has occurred.


CAUSE

This may be caused by using Windows Graphics Acceleration.


RESOLUTION

Turn off Windows Graphics Acceleration.


MORE INFORMATION

Because there are several versions of Windows, the following steps may be different on your computer. If they are, please consult your product documentation to complete these steps.

To Turn Off Windows Graphics Acceleration

  1. Quit Outlook and any other open programs.


  2. Right-click My Computer, and on the shortcut menu, click Properties.


  3. On the Performance tab, click Graphics.


  4. In the Advanced Graphics Settings, drag the Hardware acceleration slider to None.


  5. Click OK and Close.


  6. Click Yes to restart your computer.


Additional query words: 2000 OL2K

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: October 18, 1999
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