OL2000: Different Fax Services Installed with Outlook 2000

ID: Q195679

The information in this article applies to:
  • Microsoft Outlook 2000

SUMMARY

Two different fax services are available with Microsoft Outlook 2000, depending on whether you chose a Corporate/Workgroup (CW) installation or an Internet Mail Only (IMO) installation.

  • If you chose the CW installation of Outlook, install Microsoft Fax from your Windows media, add it to your mail profile and then reinstall Office 2000.


  • If you chose the IMO installation of Outlook, the Symantec Fax Starter Edition is available as an add-in component.



MORE INFORMATION

Install Microsoft Fax for a CW Installation

You must first install Microsoft Fax from your Windows 95 setup medium and then reinstall Office 2000 to apply the fax update. If you are running Windows 98 skip to the section "Install the Microsoft Fax service from Windows 98." After it is installed, add it as a service in the Mail control panel and then reinstall Office 2000.

Install the Microsoft Fax Service from Windows 95

  1. Click Start, point to Settings, and then click Control Panel.


  2. In Control Panel, double-click Add/Remove Programs.


  3. On the Windows Setup tab, Click to select Microsoft Fax, and click OK.


Install the Microsoft Fax Service from the Windows 98 Compact Disc

  1. On the Windows 98 compact disc, locate the file awfax.exe in
    <CD Drive>:\tools\OldWin95\message\us
    where <CD Drive> is the drive letter for your compact disc drive.


  2. Double-click Awfax.exe to install the fax.


Add Microsoft Fax to Your Mail Profile

  1. Click Start, point to Settings and click Control Panel.


  2. Double-click the Mail (or Mail and Fax) icon.


  3. Click Add.


  4. Click to select Microsoft Fax and then click OK.


Reinstall Office 2000

  1. Click Start, point to Settings, and then click Control Panel.


  2. Double-click the Add/Remove Programs icon.


  3. On the Install/Uninstall tab, click to select Microsoft Office 2000, and click Add/Remove.


  4. Click Repair Office.


  5. Click to select Reinstall Office 2000, and then click Finish.


When you first run Outlook after installing the fax program you will be prompted to enter some basic information regarding your location and phone number to be included on the fax cover sheet.

To Install the Fax Service with an IMO Installation

Use the Symantec Fax Starter Edition setup program.
  1. Click Start, point to Settings and click Control Panel.


  2. Click to select Microsoft Office 2000, and then click Add/Remove.


  3. Click Add Or Remove Features.


  4. Click the plus (+) sign next to Microsoft Outlook for Windows to show the installation options for Outlook.


  5. Click the icon next to Symantec Fax Starter Edition, and then click Run From My Computer.


  6. Click Update Now.


After Symantec Fax Starter Edition is installed, start Outlook. If the Symantec Fax Starter Edition Setup Wizard does not start, close Outlook and run Olfsetup.exe.

To run Olfsetup.exe, follow these steps:
  1. Click Start, point to Find and click Files Or Folders.


  2. In the Named box, type Olfsetup.exe.


  3. In the Look In list, click to select your hard drive.


  4. Click to select the Include Subfolders check box, and click Find Now.


  5. When the file name is displayed in the lower pane, double-click it to start the Symantec Fax Starter Edition Setup Wizard.



REFERENCES

For more information on the Outlook Fax services, please see the following articles in the Microsoft Knowledge Base:

Q152196 : How to Install and Use Microsoft Fax
Q195495 : OL2000: (IMO) Microsoft Fax Replaced with Fax Starter Edition

Q195507 : OL2000: Switching from One Installation Type to Another
NOTE: For information about using fax applications not mentioned in this article, contact the manufacturer of the program.

Additional query words: 2000 WinFax OL2K

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbinfo


Last Reviewed: September 30, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.