The information in this article applies to:
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only (IMO) option. To determine your installation type, on the Help menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Internet Mail Only" if you have the Internet Mail Only option installed. SYMPTOMSWhen you send e-mail in Microsoft Outlook 2000 with the Internet Mail service, the sent message may not leave your Outbox although you are able to connect and download e-mail. CAUSE
You are using multiple Internet Service accounts and you have chosen to
send mail on an account that is not the default outgoing service.
RESOLUTION
Send e-mail using the default e-mail delivery account.
MORE INFORMATION
To use the default delivery account to send e-mail, follow these steps:
REFERENCESFor more information on this subject, please see the following article in the Microsoft Knowledge Base: Q195922 : OL2000: How to Troubleshoot Mail Stuck in the Outbox Additional query words: stuck
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Last Reviewed: May 19, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |