OL2000: (CW) How to Purge or Recover Deleted Items
ID: Q195794
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The information in this article applies to:
NOTE: These procedures only apply if you have installed Outlook with the
Corporate Workgroup/Other option. This option allows you to use Messaging
Application Programming Interface (MAPI) services. To determine your
installation type, on the Help Menu click About Microsoft Outlook. In About
Microsoft Outlook you should see "Corporate" if you have the Corporate
Workgroup installation.
SUMMARY
This article describes how to recover deleted items in Microsoft Outlook
2000 and how to force a purge of your deleted items from your Mailbox
Store.
MORE INFORMATION
Outlook provides the ability to recover previously deleted items. This
feature is only available if your e-mail delivery point is set to your
mailbox on the Microsoft Exchange Server, version 5.5. Deleted items are
stored on the server until they are purged by the user, the system
administrator, or by a limit set by the system administrator.
To Recover Deleted Items
To recover deleted items, follow these steps:
- On the Folder list, click to select the Deleted
Items folder.
- On the Tools menu, click Recover Deleted Items.
- Click the item you wish to recover. If you want to recover multiple
items, hold the Shift key down and click to select contiguous items or
hold the CTRL key down and click to select noncontiguous items. If
you want to recover the entire list, click Select All.
- Click the Recover Selected Items button. The items will be returned
to
your Deleted Items folder, and then you can move them to other
folders. If the menu item is not visible, hover the mouse pointer over
the chevrons at the bottom of the menu, and then click Recover Selected
Items.
To Purge Deleted Items
- On the Folder list, click to select the Deleted
Items folder.
- On the Tools menu, click Recover Deleted Items.
- In the Recover Deleted Items window, click the item you wish to
purge.
If you want to purge multiple items, press and hold SHIFT and click
to select contiguous items or press and hold CTRL and click to select
noncontiguous items. If you want to purge the entire list, click
Select All.
- Click the Purge Selected Items button, and then close the Recover
Deleted Items window. If the menu item is not visible, move the mouse
pointer over the chevrons at the end of the menu, and then click
Recover Selected Items.
The items are now permanently removed from the server and will not be
recoverable.
Additional query words:
get back
Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbhowto
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