OL2000: Calendar or Task Reminders Do Not Appear

• Microsoft Outlook 2000

SYMPTOMS

Microsoft Outlook Calendar or Task Reminders may not appear as scheduled. Also, you may receive the following message when attempting to Save and Close a new appointment with a reminder:

The reminder for "<subject>" will not appear because the item is not in your Calendar or Tasks folder. Is this OK? <yes> <no>

CAUSE

There are four common causes for this behavior:

1. Outlook is not running. Unlike Schedule+, which has a separate file to handle reminders, the main Outlook program controls reminders. If Outlook is not running, reminders do not appear.



2. The Calendar or Task reminder is not in your primary folder. Reminders only trigger from within the primary Calendar or Task folders. Primary folders reside where you receive mail. At the time you set up a Service, you designate either your Mailbox Inbox or your Personal Folders Inbox as the mail delivery point.
   
   For example, if you receive mail in your Personal Folders Inbox and you create an appointment reminder in your Mailbox Calendar, the reminder does not appear. If you create the same reminder in your Personal Folders Calendar, the reminder does appear at the appropriate time.



3. The Delivery option of the e-mail service is set to None. In order for reminders to be processed, a default delivery location must be specified.



4. The Reminders file is damaged.

RESOLUTION

There are three possible workarounds. Use the workaround appropriate to your situation:

• If Outlook is not running, start Outlook and keep it running all the time.



• When you create reminders, make sure they are saved in your primary Calendar or Task folder.



• Quit Outlook, click Start, point to Run, and type

  outlook /cleanreminders

  and click OK.

REFERENCES

For more information about setting delivery options, click Microsoft Outlook Help on the Help menu, type "Set where e-mail messages are sent from and received" in the Office Assistant or the Answer Wizard, and then click Search to view the topic

For additional information about the cleanreminders command-line switch, please see the following article in the Microsoft Knowledge Base:

Q193282 : OL2000: How to Use Command Line Switches

Additional query words:

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbinfo