OL2000: Windows 95 Service Pack 1 and Password Issues

ID: Q196064

The information in this article applies to:

Microsoft Outlook 2000

SUMMARY

Corruption of the password list file (PWL) may cause problems in Microsoft Outlook. Renaming or deleting the PWL often resolves these problems.

After installing the Microsoft Windows 95 Service Pack 1, the password list files can become damaged even after you remove them and they are re-created automatically. To resolve this issue, run the Windows 95 Password List Update program (Mspwlupd.exe) to repair the existing PWL file.

MORE INFORMATION

How to Rebuild Your PWL File

The PWL file is usually located in the Windows folder with the name <Username>.pwl, where <Username> is the name you use to log on. After you delete or rename the file, restart Windows. The file is re-created automatically when you log on to Windows.

NOTE: If you are using a personal certificate, you should export it before renaming your .pwl file. If you do not do so, it may be unavailable when you send e-mail. For more information, see the following article in the Microsoft Knowledge Base:

Q190296 Unable to Use Personal Certificates in Outlook Express

How to Obtain the Password Update Program and Windows 95 Service Pack 1

The Windows 95 Password List Update program (Mspwlupd.exe) and Windows 95 Service Pack 1 can be downloaded at the following Web address:

http://www.microsoft.com/windows95/downloads/default.asp

The URL above should be typed as a single line of text.

REFERENCES

For more information on this subject, please see the following article in the Microsoft Knowledge Base:

Q151708 : XCLN: Page Fault in Mprexe.exe When Starting Client

Additional query words: sign-in log-in login logon

Keywords : kbdta Gnlsec EvnOs
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbinfo