OL2000: Why Outlook May Continue to Run After Exit

ID: Q196366


The information in this article applies to:
  • Microsoft Outlook 2000


SUMMARY

This article lists circumstances under which Microsoft Outlook remains loaded in computer memory and continues to run after you quit Outlook.


MORE INFORMATION

Outlook may continue to run under the following circumstances:

  • You have an Outlook item open, such as an e-mail message that is minimized.


  • A Visual Basic for Applications (VBA) or a Visual Basic (VB) program is making calls to the Outlook Object Model.


  • You are running an Office program that is attempting to write to the Outlook Journal.


For additional information about this issue, please see the following article in the Microsoft Knowledge Base:
QQ221201 OL2000: Outlook Will Not Shut Down with Winfax Pro Installed


After you quit Outlook, you can use the following steps to determine if Outlook is still running.

Windows 95/98



  1. Press CTL+ALT+DEL to open the Windows Close Program dialog box.


  2. Check the list of programs for any reference to Outlook, such as "Inbox - Microsoft Outlook."


Windows NT

  1. Press CTL+ALT+DEL to open the Windows NT Security dialog box.


  2. In Windows NT Security, click Task Manager.


  3. In the Windows NT Task Manager, click the Processes tab.


  4. Check the list of processes for any reference to OUTLOOK.EXE.


Additional query words: exit shut down end task

Keywords : kbdta EvnPrfm
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbhowto


Last Reviewed: July 15, 1999
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