OL2000: (CW) Received and Sent Times Incorrect with cc:Mail

ID: Q196517

The information in this article applies to:

Microsoft Outlook 2000
Microsoft Windows NT 4.0

NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu, click About Microsoft Outlook. In About Microsoft Outlook, you should see "Corporate" if you have the Corporate Workgroup installation.

SYMPTOMS

When sending or receiving mail using Microsoft Outlook with cc:Mail Services, the time stamps for the received or sent mail messages may be off by as much as 5 hours. This only applies to Outlook on Microsoft Windows NT 4.0. The time and date stamps will be correct on Windows 95 or later computers.

CAUSE

This is a result of old Lotus Vim32.dll files dated 9/15/95 or earlier.

RESOLUTION

To resolve this issue, obtain the latest Vim32.dll files from Lotus Corporation and copy them into the \Winnt\System32 folder. These files can be found at:

http://www2.support.lotus.com/ftp/pub/comm/ccmail/dev_tools/

Click vdlw32.zip to download the file to your computer.

The vdlw32.zip file is a compressed file. You will need to extract the files with a program such as PkUnzip or Winzip.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 2000.

MORE INFORMATION

To obtain the Vdlw32.zip file, follow these steps.

Download the Vdlw32.zip File

Microsoft has not tested the workaround supplied by Lotus and therefore cannot guarantee its results.

Visit the Lotus Web site at:

http://www2.support.lotus.com/ftp/pub/comm/ccmail/dev_tools/

Download Vdlw32.zip to your computer, following your browser's instructions for downloading files.

Uncompress Vdlw32.zip and and copy the files into the \Winnt\System32 folder.

REFERENCES

For more information on Cc:Mail connectivity, please see the following articles in the Microsoft Knowledge Base:

Q195594 : OL2000: (CW) Troubleshooting Cc:Mail Connectivity in Outlook

Q195795 : OL2000: Troubleshooting Outlook Configuration Problems

cc:Mail is manufactured by Lotus Development Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: Messaging

Keywords : kbdta MsgSend Intp3rdPty
Version : WINDOWS:2000; WINNT:4.0
Platform : WINDOWS winnt
Issue type : kbbug