OL2000: ErrMsg "Unable to load NXPEXT32.DLL"

• Microsoft Outlook 2000

SYMPTOMS

The first time you start a new message, forward a message, or reply to a message, you may receive the following error message:

   The add-in "NXPEXT32.DLL" could not be installed or loaded. Unable
   to load "NXPEXT32.DLL". You may be out of memory, out of system
   resources, or missing a .dll file. 

   -or- 

   cannot load NXPECT.dll. Either out of memory or system resources or the
   file is missing. 

CAUSE

There are two potential causes for this error:

• You removed Netscape Navigator version 2.0x or 3.0x from your computer, but did not remove the reference to it in the Outlook Add-in Manager.



• You deleted the file, Nxpext32.dll, from your \Windows\System folder.

RESOLUTION

To resolve this problem, follow these steps:

1. Start Outlook.



2. On the Tools menu, click Options to open the Options dialog box.



3. In the Options dialog box, click the Other tab.



4. Click Advanced Options.



5. Click Add-in Manager to open the Add-in dialog box.



6. In the Add-in list, click to remove the checkmark from the Netscape Navigator add-in. This may appear as "Netscape Extensions."



7. Click OK, OK, and then OK to close all open dialog boxes.

Additional query words: browser Internet web pop mail

Keywords : kberrmsg kbdta Intp3rdPty
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbhowto kbprb