OL2000: Err Msg: "Linked object's source class has changed"

ID: Q196685

The information in this article applies to:
  • Microsoft Outlook 2000

SYMPTOMS

If you double-click a linked file from within a Microsoft Outlook item, you may receive either of the following error messages:

Can't open the object. Linked object's source class has changed.
-OR-
Can't open the object. Moniker cannot open file.


CAUSE

The link points to a file created with an earlier version of one of the Microsoft Office products, such as Microsoft Word, Microsoft Excel, or Microsoft PowerPoint. This error is caused by differences in OLE Registration between the two versions.


RESOLUTION

To update the link, follow these steps:

  1. Right-click the link and click Properties on the shortcut menu.


  2. On the Link tab, click Change Source.


  3. Click to select the file and then click OK and OK.


  4. Double-click the link in the Outlook item.


The item opens in the current version of the Office program.

NOTE: This fix only works while the Outlook item is open. If you close and reopen the Outlook item, or send the message to another computer, you will receive the error message again.

Additional query words:

Keywords : kberrmsg GnlFilem IntpOle StpReg
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: May 14, 1999
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