OL2000: (IMO) Voting Button Options Are Not Available

ID: Q196983

The information in this article applies to:
  • Microsoft Outlook 2000


NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, on the Help menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Internet Mail Only" if you have the Internet Mail Only option installed.

SYMPTOMS

There are no Voting button options for e-mail messages in your installation of Microsoft Outlook.


CAUSE

The Internet Mail Only installation of Outlook does not include Voting button features.


RESOLUTION

The Outlook Messaging Interface used with the Internet Mail Only installation of Outlook, does not allow for Voting buttons. This feature is available with the Corporate or Workgroup installation of Outlook, because it is a full MAPI client. To get this feature you need to convert to the Corporate or Workgroup installation of Outlook.


MORE INFORMATION

There are some considerations concerning conversion from one installation type to another. The most significant of these is migrating your IMAP mail account after the conversion. There is no support for IMAP accounts in the Corporate or Workgroup version of Outlook, however there is support for POP3/SMTP accounts. Many other features, such as Net Folders and multiple Internet accounts are available.

For information about how to migrate your mail from an IMAP account to a POP3/SMTP account, please see the following article in the Microsoft Knowledge Base:

Q195430 : OL2000 (IMO) Switching From IMO to CW Does not Transfer Account


To convert to Corporate or Workgroup, follow these steps:

  1. On the Tools menu, click Options.


  2. On the Mail Delivery tab, click Reconfigure Mail Support.


  3. In the E-mail Service Options dialog box, click Internet Only. Click Next.


  4. Click Yes when asked to confirm the change. Outlook will quit and the change will take place when you restart Outlook.


Additional query words:

Keywords : GnlUif
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb kbinfo


Last Reviewed: May 14, 1999
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