OL2000: Unable to Reorder Tasks

• Microsoft Outlook 2000

SYMPTOMS

While in the Tasks folder or in the TaskPad of the Day/Week/Month view of the Calendar folder, you are not able to drag tasks to reorder task priority. You do not see the red arrows signaling that the drag action is being performed, though you may see the standard mouse cursor with a "ghost" icon below it.

CAUSE

The view you are using has been Sorted and/or Grouped By.

RESOLUTION

To Remove the Sort and Group By Attributes in the Task Folder

1. On the View menu, point to Current View and click Customize Current View.



2. In the View Summary dialog box, click Group By. Click Clear All and then click OK.



3. In the View Summary dialog box, click Sort. Click Clear All and then click OK twice.

To Remove the Sort and Group By Attributes in the Calendar Folder

1. Right-click the column heading of the TaskPad and click Customize Current View on the shortcut menu.



2. In the View Summary dialog box, click Group By. Click Clear All and then click OK.



3. In the View Summary dialog box, click Sort. Click Clear All and then click OK twice.

MORE INFORMATION

When tasks are not sorted or grouped, you can change the task order by moving individual tasks up or down in the task list. Moving individual tasks up or down in the task list is most useful when you only want to change the order of a few tasks, for example to put them next to each other.

You can also sort the entire task list and then save the new order as the default. This procedure is useful when you want tasks arranged by the contents of a particular field, for example, to see tasks in order of priority or due date.

REFERENCES

For more information about Sorting Tasks, click Microsoft Outlook Help on the Help menu, type "sort tasks" in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.

Additional query words: stuck

Keywords : GnlUif
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb