OL2000: Additional +1 Added to Phone Number of Contact

ID: Q197065

The information in this article applies to:
  • Microsoft Outlook 2000

SYMPTOMS

When you type a telephone number in a phone number field of a Contact in Microsoft Outlook, you may see "+1" (without the quotation marks) automatically added before the area code of the phone number.


CAUSE

You have selected the dialing option to "Automatically add country code to local phone numbers."


MORE INFORMATION

You can set Outlook so that it automatically enters a +1 in the Phone Number field as you enter new local and long-distance telephone numbers. This provides added functionality, including:

  • Better handling of 10-digit telephone numbers


  • Better parsing of international telephone numbers


  • Fax numbers are automatically validated


Under most circumstances, you should not disable this option. If you experience problems related to this, you can disable the feature.

To disable the addition of the +1 in new telephone numbers, follow these steps:

  1. Click to select a Contact.


  2. On the Actions menu, point to Call Contact, and then click New Call.


  3. Click Dialing Options, click to clear the check box for "Automatically add country code to local phone numbers."


  4. Click OK and Close.


When you add a new telephone number to a Contact, Outlook will not add the +1 prefix.

NOTE: The previous method affects all telephone numbers, including fax numbers.


REFERENCES

For more information about using telephone numbers with a modem, please see the following articles in the Microsoft Knowledge Base:

ARTICLE-ID: Q129049
TITLE : How to Perform 10-Digit Dialing in Windows 95 and Windows NT

ARTICLE-ID: Q142328
TITLE : Windows 95 - How to Change International Dialing Access Codes

Additional query words: OL2K

Keywords : GnlDial
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: May 14, 1999
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