OL2000: Message Header Does Not Show in Preview Pane
ID: Q197081
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The information in this article applies to:
SYMPTOMS
The Preview Pane is turned on, but the message headers are not visible.
CAUSE
You have selected Hide Header Information.
MORE INFORMATION
Outlook provides the ability to preview mail messages in a separate window
pane. You also have the option to display the message header information.
This information includes the following:
- From
- To
- CC
- Subject of the message
For some users this information may not be necessary. By default, Outlook
will display the message header when the Preview Pane is turned on.
There are two ways to hide or display the message header information.
Method 1
- On the View menu, point to Current view and
click Customize Current
View.
- Click Other Settings.
- Under Preview Pane, click to select the Hide Header Information
check box. To display header information, click to clear the Hide
Header Information check box
- To close all dialog boxes, Click OK twice.
Method 2
- To hide the header information, double-click
in the Preview Pane
message header area.
- To display the header information, double-click the bottom
line of the double line that separates the Preview Pane from the
message list area.
Additional query words:
gone missing
Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbhowto kbprb