OL2000: (CW) How to Use the Recall Message Feature
ID: Q197094
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The information in this article applies to:
NOTE: These procedures only apply if you have installed Outlook with the
Corporate Workgroup/Other option. This option allows you to use Messaging
Application Programming Interface (MAPI) services. To determine your
installation type, on the Help Menu click About Microsoft Outlook. In About
Microsoft Outlook you should see "Corporate" if you have the Corporate
Workgroup installation.
SUMMARY
If you send a message by accident, you can attempt to recall the message
from the recipients using Recall This Message on the Tools menu. The
message recall feature allows you to recall, replace, or delete messages
that you have sent.
Message Recall will not be successful if:
- The recipient is not using Outlook.
- The recipient is not logged on to the mail service provider.
- The message has been moved from the Inbox.
- The message has been read.This includes viewing the message with the Preview Pane so that the message is flagged as Read.
NOTE: The Message Recall feature is only available in the Corporate
Workgroup option.
MORE INFORMATION
To recall or replace a message, follow these steps:
- On View menu, click Folder List.
- On the Folder list, click Sent Items.
- Open the message you want to recall or replace.
- On the Actions menu, click Recall This Message.
- Click to select, "Delete unread copies of this message", to recall
the
message.
To replace the message, click to select "Delete unread copies and
replace with a new message", click OK, and then type your new message
and send it.
- To receive notification about the success of the recall or
replacement,
click to select "Tell me if recall succeeds or fails for each recipient"
check box.
- Click OK.
Additional query words:
OL2K
Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbinfo
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