OL2000: (CW) Outlook Running with Eudora Pro 3.0 May Cause Errors

ID: Q197338

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.

SYMPTOMS

If you run Microsoft Outlook on the same computer as Eudora Pro 3.0, 3.0.1, or Eudora Light 3.0.1 32-bit, you may receive one of the following error messages when using Outlook:

OUTLLIB.DLL is linked to missing export MAPI32.DLL.

-OR-

The MAPI Spooler has shut down unexpectedly. Close all mail-enabled applications before attempting to log on again.

-OR-

Ordinal 136 could not be located in the dynamic link library Mapi32.dll.

CAUSE

Eudora Pro includes a set of messaging functions called Extended Messaging Services Application Programming Interface that may cause this problem.

RESOLUTION

To correct the problem, turn off Eudora's MAPI service:

On the Eudora Tools menu, click Options.

In the Category list, click MAPI.

Under, Use Eudora MAPI server, click Never and OK.

Quit Eudora and restart Outlook.

MORE INFORMATION

Eudora Pro is manufactured by QUALCOMM Incorporated, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

REFERENCES

For additional information, please see the following articles in the Microsoft Knowledge Base:

Q195925 : OL2000: ErrMsg: "MAPI Spooler Has Shut Down Unexpectedly"

Q156074 : XCON: "Ordinal 136" Error Occurs When Starting the MTA

Additional query words:

Keywords : kb3rdparty kberrmsg Intp3rdPty
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb