The information in this article applies to:
SYMPTOMSMessages that are sent with a read-receipt will generate a non-read receipt to the sender if the message is only viewed in the Preview Pane. CAUSEThe options for marking an item as read in the Preview Pane is turned off and/or the options for marking an item as read when the selection changes is turned off. RESOLUTION
To mark messages as read in the Preview Pane, follow these steps:
MORE INFORMATION
The Preview Pane allows you to read a message without having to double-
click the message to open it. There are several conditions that must be
met. Because of this, if a message is sent with a read-receipt, and the
message is not read before the preset expiration date, and the message is
only viewed in the Preview Pane, depending upon the options set for the
preview pane, the message will not be marked as read. Additional query words: notify
Keywords : kbdta MsgSend |
Last Reviewed: May 14, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |