OL2000: New Field Button Is Unavailable in Show Field Dialog Boxes
ID: Q197422
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The information in this article applies to:
SYMPTOMS
When you use the Field Chooser or Show Fields options in Microsoft Outlook,
the resulting dialog boxes may display the New Field button as dimmed
(unavailable), or if available, when you click the New Field button, you
may receive the following message:
You do not have permission to add a custom field to the folder. Any
field you create will appear only in the current view.
CAUSE
You can only create New fields in MAPI folders to which you have sufficient
permissions.
MORE INFORMATION
You can access the Field Chooser by right-clicking the column header in a
tabular view of a folder, and clicking Field Chooser on the shortcut menu.
You can access the Show Fields option by pointing to Current View on the
View menu, clicking Customize Current View, and then clicking Fields. The
New Field button is not available for one of the following reasons:
- The current folder is a file system folder. For example, if the folder
banner shows that the active folder is My Documents, then the New Field
button will be unavailable.
- You do not have sufficient permissions to the selected MAPI folder. If
the current folder is a MAPI folder, such as a public folder, you must
have sufficient permissions to that folder to allow the creation of
fields. Have the folder owner ensure create permission is available to
you for the active folder. The folder owner, or another user with
sufficient permissions, can access the permission settings for the folder
by right-clicking the folder in the Outlook Bar or Folder List, and
then clicking Properties on the shortcut menu.
To validate that the New field button is working properly, follow these
steps:
- Select the Inbox or another MAPI folder to which you know you have
sufficient permissions.
- Right-click a column header and click Field Chooser on the shortcut
menu.
- Confirm that the New Field button is available by clicking the button.
Additional query words:
OL2K
Keywords : kbdta GnlFold
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb