OL2000: How to Reset Outlook to a First-Run Condition

ID: Q197653


The information in this article applies to:
  • Microsoft Outlook 2000

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SUMMARY

This article describes how to reset Microsoft Outlook to First-Run status to enable the "Welcome to Microsoft Outlook" greeting.

The article also describes how to have Outlook re-create the welcome message in the Inbox folder.


MORE INFORMATION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).


To reset Outlook to First-Run status, follow these steps:

  1. Quit all programs.


  2. On the Windows Start menu, click Run.


  3. In the Open box, type regedit, and then click OK.


  4. Click to select the following key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Setup


  5. Select the CreateWelcome value.


  6. Modify the CreateWelcome value to 0.


  7. Select the First-Run value.


  8. Modify the First-Run value to 00.


If you only want to place the Office Assistant to a first-run condition, perform the following:
  1. Click to select the following registry key:


  2. HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook

  3. Select the FirstRunDialog value.


  4. Modify the CreateWelcome value to True.


  5. On the Registry menu, click Exit.


When you start Outlook, the "Welcome to Microsoft Outlook" greeting is displayed.

Additional query words: OL2K

Keywords : StpOthr
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbhowto


Last Reviewed: January 26, 2000
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