OL2000: Received Date and Time for E-mail Messages Is Incorrect

• Microsoft Outlook 2000

SUMMARY

The field containing the date and the time that an e-mail message was received may be incorrect.

MORE INFORMATION

In Microsoft Outlook, one of the fields typically displayed in the header of an e-mail message is the date and the time that the message was received. An e-mail server stamps the date and the time that an e-mail message is received as the message is processed. The date and the time information is stored in a read-only Outlook field called "PR_Delivery_Time." This field may contain incorrect information if the e-mail server is not set to the correct date and time or if the format of the date and time on the server is in a non-standard format.

If the date and time are correctly set on the server, but the e-mail that you receive displays incorrect date and time information, then the date and time format on the server may be incompatible with Outlook. In this case, you must look at the date and the time the message was sent instead of the time it was received. The sent and received times typically vary by the amount of time the sending and receiving e-mail servers take to process a message.

To permanently resolve this problem, contact your e-mail server administrator to determine if the date and time can be corrected on the server or if the format of the date can be changed.

REFERENCES

For more information please see the following articles in the Microsoft Knowledge Base:

Q153590 : XFOR:Sent Time Incorrect on Incoming SMTP Messages

Q156965 : XFOR: SMTP Header Time Conflicts with Sent Time on Message

Q175475 : XFOR: Information Store May Incorrectly Stamp Time Zone Info

Additional query words:

Keywords : kbdta CfgIM Intp3rdPty
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb